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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191503832
Report Date: 02/06/2024
Date Signed: 02/06/2024 11:05:54 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/18/2023 and conducted by Evaluator Kruz Long
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20231218172013
FACILITY NAME:MONTEREY PARK CHRISTIAN SCHOOLFACILITY NUMBER:
191503832
ADMINISTRATOR:SANDRA WONGFACILITY TYPE:
850
ADDRESS:1951 SOUTH GARFIELD AVETELEPHONE:
(323) 890-4545
CITY:MONTEREY PARKSTATE: CAZIP CODE:
91754
CAPACITY:96CENSUS: 52DATE:
02/06/2024
UNANNOUNCEDTIME BEGAN:
10:11 AM
MET WITH:Sandra Wong (Director)TIME COMPLETED:
11:20 AM
ALLEGATION(S):
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Staff handled day-care child in a rough manner.
Staff did not provide adequate supervision leading to a child sustaining an injury.
Staff left day-care children unattended in a classroom.
INVESTIGATION FINDINGS:
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On February 06, 2024, Licensing Program Analyst (LPA) Kruz Long conducted a subsequent complaint visit to deliver complaint investigation findings. A COVID-19 risk assessment was conducted prior to entering the facility. LPA met with Sandra Wong, Director and explained the purpose of the visit. There are currently 75 children enrolled. 52 Children were present in 6 different classrooms during today's visit.

1) Reporting Party (RP) alleged: Staff handled day-care child in a rough manner. Per RP, this was witnessed that Staff member pulled and dragged children. Interviews were conducted with Staff 1 (S1) to Staff 5 (S5). Of the 5 Staff interviewed, 2 Staff members were able to corroborate the allegation indicating they witnessed Staff 6 pull the arm of a child in a rough manner while in the outdoor play area. LPA interviewed children and parents, however, no disclosures were made.


page 1 of 2.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Kruz Long
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 33-CC-20231218172013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MONTEREY PARK CHRISTIAN SCHOOL
FACILITY NUMBER: 191503832
VISIT DATE: 02/06/2024
NARRATIVE
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2) Reporting Party (RP) alleged: Staff did not provide adequate supervision leading to a child sustaining an injury. Per RP, a child was inadequately supervised on the playground which led to a child falling and sustaining injury. Interviews were conducted with Staff 1 (S1) to Staff 5 (S5). Of the 5 Staff interviewed, 1 Staff member was able to corroborate the allegation indicating that they witnessed a Staff member not providing supervision to a child which led to a fall. LPA reviewed facility report (date 11/22) which documented the fall and that ice was applied to the injured area.

3) Reporting Party (RP) alleged: Staff left day-care children unattended in a classroom. Per RP, children are being left alone and unattended in the classrooms. Interviews were conducted with Staff 1 (S1) to Staff 5 (S5). Of the 5 Staff interviewed, 2 Staff members were able to corroborate the allegation indicating a child was left unattended in the classroom. Per Staff 2, Child 2 was told to gather their belonging in preparation for leaving the facility for the day. Child 2 proceeded to walk to obtain their personal belongings alone. Staff 5 encountered and witnessed Child 2 alone while gathering their belongings.

Based on interviews conducted and record review, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

The facility is being cited on three Type A deficiencies in accordance with California Code of Regulations, Title 22, Division 12, Chapter 1, Article 01, Section 101223(a)(3), Section 101229(a) and Section 101229(a)(1). Definitions are being cited on the attached LIC 9099D pages. A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). Acknowledgement of Receipt (LIC 9224 form) must be maintained in each child’s file immediately upon receipt from parents.

An exit interview was conducted and a copy of this report was provided to Director Sandra Wong along with Appeal Rights. A Notice of Site Visit was provided, Notice of Site Visit must be posted for 30 days.


page 2 of 2.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Kruz Long
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 33-CC-20231218172013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MONTEREY PARK CHRISTIAN SCHOOL
FACILITY NUMBER: 191503832
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/06/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/07/2024
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature ......
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Per Director, additional training for Staff will be provided pertaining to Personal Rights of Children in care. Proof of training will be forward to LPA once completed.
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This requirement is not met as evidenced by: Interviews were conducted with Staff 1 (S1) to Staff 5 (S5). Of the 5 Staff interviewed, 2 Staff members were able to corroborate the allegation indicating they witnessed Staff 6 pull the arm of a child in a rough manner while in the outdoor play area.
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Type A
02/07/2024
Section Cited
CCR
101229(a)
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101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. This requirement is not met as evidenced by: Interviews were conducted with Staff 1 (S1) to Staff 5 (S5). Of the 5 Staff interviewed,
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Per Director, additional training for Staff will be provided pertaining to Supervision of Children in care. Proof of training will be forward to LPA once completed.
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 1 Staff member was able to corroborate the allegation indicating that they witnessed a Staff member not providing supervision to a child which led to a fall. LPA reviewed facility report (date 11/22) which documented the fall and that ice was applied to the injured area.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Kruz Long
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 33-CC-20231218172013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MONTEREY PARK CHRISTIAN SCHOOL
FACILITY NUMBER: 191503832
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/06/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/07/2024
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs.
(1) No child(ren) shall be left without the supervision of a teacher at any time.....
This requirement is not met as evidenced by:
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Per Director, additional training for Staff will be provided pertaining to Supervision of Children in care. Proof of training will be forward to LPA once completed.
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Per Staff 2, Child 2 was told to gather their belonging in preparation for leaving the facility for the day. Child 2 proceeded to walk to obtain their personal belongings alone. Staff 5 encountered and witnessed Child 2 alone while gathering their belongings.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Kruz Long
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4