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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191570934
Report Date: 02/26/2026
Date Signed: 02/26/2026 05:05:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/14/2026 and conducted by Evaluator Cynthia Reyes
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20260114132257
FACILITY NAME:AMAR CHILDREN'S CENTERFACILITY NUMBER:
191570934
ADMINISTRATOR:GABRIEL MUNOZFACILITY TYPE:
850
ADDRESS:1000 N. CALIFORNIA AVE.TELEPHONE:
(626) 933-7101
CITY:LA PUENTESTATE: CAZIP CODE:
91744
CAPACITY:384CENSUS: 118DATE:
02/26/2026
UNANNOUNCEDTIME BEGAN:
08:03 AM
MET WITH:Abigail Querubin-Villareal Program DirectorTIME COMPLETED:
05:15 PM
ALLEGATION(S):
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Personal Rights- Staff hit day care child and is rude to children
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Cynthia Reyes conducted an unannounced site inspection to complete the investigation and present the findings of the complaint allegation listed above. This inspection is to ensure the health and safety standards as required by the regulations governing child care centers are met. LPA met with Abigail Querubin-Villareal Program Director and census of children and staff were taken.

During the course of this investigation, LPA conducted Interviews, observation and received and reviewed documents.

Personal Rights- Staff hit day care child and is rude. Per RP (Reporting Party), a teacher told the RP that a teacher hit C1 (Child). RP also stated, that she observed a teacher hit another day care child. Per RP, C1 always cries when he's with that teacher and RP stated she has observed that teacher make rude faces to C1. Per RP, that teacher maybe intimidating to C1.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 02/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20260114132257
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: AMAR CHILDREN'S CENTER
FACILITY NUMBER: 191570934
VISIT DATE: 02/26/2026
NARRATIVE
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Per review of the police report it was documented that there was not physical abuse determined. Per interviews it was stated that there was no witness to any physical abuse of any child and no rude or intimidating faces to any child. Staff interviewed has been at this day care for several years and has worked with the child since he started back at the beginning of the school year in 2025. The child is not at the day care a full day as he attends another school during the middle of the day. The child is still in attendance at the day care and has still been in the same classroom since this alleged incident and has just recently moved to another classroom per parent and staff request. Per interview with the reporting party she was unable to give names, dates, or location of these incidents reported and the incident reported regarding hitting C1 was told by another person and not witnessed by her.

This agency has investigated the complaint alleging Personal Rights- Staff hit day care child and is rude to children. Based upon the evidence as presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the allegation is unsubstantiated.

At this time, the licensee is in compliance with California Code of Regulations Title 22. No deficiencies cited.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Appeal rights were provided.

Exit interview conducted and report was reviewed with Abigail Querubin-Villareal Program Director.
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Cynthia Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 02/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/26/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2