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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191592324
Report Date: 12/04/2025
Date Signed: 12/04/2025 10:55:35 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2025 and conducted by Evaluator Tiffanie Tran
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20251013160247
FACILITY NAME:MAOF CHILD CARE CENTER MAYWOODFACILITY NUMBER:
191592324
ADMINISTRATOR:ROCIO HERNANDEZFACILITY TYPE:
850
ADDRESS:6145 WOODWARD AVENUETELEPHONE:
(323) 562-0490
CITY:MAYWOODSTATE: CAZIP CODE:
90270
CAPACITY:40CENSUS: 29DATE:
12/04/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Elia RodriguezTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff threatens child with spiders and calling police when they misbehave
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
About 9:30AM, Licensing Program Analyst (LPA), T. Tran conducted an unannounced visit to complete the above complaint allegation. LPA met with Program Manager, Elia Rodriguez to convey the findings of complaint allegation. About 9:45AM, we toured the facility, LPA observed proper care and supervision.

The investigation consists of interviewing children, staff, and others. And observation was conducted on 10/21/25. Based on the interview with staff and children, there were no disclosures of staff who made threat to a child with spiders or calling the police when the child is misbehaving did not happen at the site. None of the parties interviewed had any concerns with the staff and children’s interactions. Due to the insufficient evidence to support or disprove the above personal rights allegation happened at the site. Therefore, this allegation has been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

The copy of this report was explained and issued to the facility representative, Elia Rodriguez.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Tiffanie Tran
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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