191594166-1-11-2024-33-CC-BVON-CZZNNP-20240131093701

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191594166
Report Date: 01/11/2024
Date Signed: 01/11/2024 03:52:23 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/02/2023 and conducted by Evaluator Roxana Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20231102094432

FACILITY NAME:	BURDICK'S SCHOOL FOR LITTLE CHILDREN		FACILITY NUMBER:	191594166
ADMINISTRATOR:	HEREDIA, TONY		FACILITY TYPE:	830
ADDRESS:	4124 MAXSON RD.		TELEPHONE:	(626) 442-6719
CITY:	EL MONTE	STATE: CA	ZIP CODE:	91732
CAPACITY:	48	CENSUS: 8	DATE:	01/11/2024
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Director Elodia Barnhart- Perez		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Facility is operating out of ratio
Staff left daycare children unattended

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analysts (LPAs) Roxana Lopez and Jessica Hopkins-Hernadez conducted an unannounced complaint investigation to deliver findings for complaint that was received on 11/2/23. Due to COVID-19 risk assessment was conducted. LPA met with Director, Elodia Barnhart who guided analysts on a tour of the facility.There were 8 children present.

As part of the investigation LPA conducted interviews with staff and parents. Additionally, LPA obtained copies of children's roster, personnel report, employee time cards and sign in and out sheets.

Per initial complaint reporting party stated that the facility is out of ratio in the morning time and children were observed to be unattended in both the eating area and play area of the classroom. Reporting party did not have dates of incident observed but stated it had happened more than once.

-------------------------------------------------------------pg. 1 of 2 ----------------------------------------------------------------------

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 01/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/11/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 33-CC-20231102094432

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: BURDICK'S SCHOOL FOR LITTLE CHILDREN	FACILITY NUMBER: 191594166
	VISIT DATE: 01/11/2024

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

During this investigation LPA conducted interviews with staff and parents. Regarding allegation # 1 Facility is operating out of ratio- Staff interviews corroborated that they have never been out of ratio. Per Staff # 1 they are available to cover the infant classroom when needed and call every 30 minutes to check on ratio. Staff # 2 stated that director calls every 30 minutes to check on ratio- however if they get the 4th child they call to request help and the Director or floater comes to support the classroom. Staff # 3 corroborated with staff # 2 and stated that this process is done through out the day as well when children are napping. Parents interview corroborated that they have never observed the facility out of ratio. Parent # 3 stated that once their child was the 5th child and staff called for help, a staff member arrived to help before parent left.

Regarding allegation # 2 Staff left daycare children unattended- Staff interviews corroborated that they have not left children unattended in the playroom or eating area. Staff # 2 stated that if one child has to eat they will bring the other 3 children with them and feed them if needed or provide them with different activities while the other child is being fed. Staff # 3 disclosed that they call for support if needed- or will take the children with them to the area they are moving too. Parents interviews disclosed that they have not observed children to be unattended.

LPA Lopez conducted visits on 11/03/2023, 11/29/2023 and 1/11/2024 and observed the facility to be in ratio throughout the day as well as all children supervised at all times during the visits. Additionally LPA reviewed time cards for the time period of 11/1/2023 - 11/30/2023 and 1/1/2024-1/11/2024. After the review it appears the facility had adequate staffing available to be in ratio during those times.

This agency has investigated the complaint alleging facility was out of ratio and children are left unattended. Based upon the evidence as presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated.

There were no deficiencies cited on the above-mentioned allegation per California Code of Regulations Title 22. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with Director Elodia Barnhart------------------------- pg. 2 of 2 --------------------------------------------

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 01/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/11/2024

LIC9099 (FAS) - (06/04)

Page: 2 of 2