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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191600443
Report Date: 07/11/2023
Date Signed: 07/11/2023 04:13:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/19/2023 and conducted by Evaluator Warren Birks
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20230619094120
FACILITY NAME:BARBARA AND RAY ALPERT JEWISH COMMUNITY CENTERFACILITY NUMBER:
191600443
ADMINISTRATOR:EMILY GOULDFACILITY TYPE:
850
ADDRESS:3801 EAST WILLOW AVENUETELEPHONE:
(562) 426-7601
CITY:LONG BEACHSTATE: CAZIP CODE:
90815
CAPACITY:210CENSUS: 37DATE:
07/11/2023
UNANNOUNCEDTIME BEGAN:
02:59 PM
MET WITH:Emily GouldTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Facility staff do not obtain day care children’s medical assessments at enrollment
Facility staff do not maintain immunization records for day care children
Facility is operating out of ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Warren Birks conducted an unannounced complaint inspection to deliver findings for the above allegations. LPA met with Director Emily Gould who provided LPA assistance with the investigation. There were 37 children and 11 teachers and four aides (Three to one Teacher ratio).

During the course of the investigation, LPA conducted interviews with six staff and Director Emily Gould. LPA also reviewed 40 children's files (which includes the alleged file in question) and made observations during inspections. In addition, LPA observed each class roster and sign in information on a digital app. LPA observed all 40 files (including the alleged file in question) contain the required medical assessment forms and required child immunization records.

In regards to the facility operating out of ratio allegation, LPA received no disclosures that the facility operates out of ratio. LPA received disclosure from multiple staff that the facility actually operates under ratio at most one teacher to 10 students (as a quality of service provided to parents). LPA also observed facility app
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20230619094120
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: BARBARA AND RAY ALPERT JEWISH COMMUNITY CENTER
FACILITY NUMBER: 191600443
VISIT DATE: 07/11/2023
NARRATIVE
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digital sign in on two occasions and classes were in ratio matching LPA observations. There was no other information that would help substantiate the allegations.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, at this time the allegations are Unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. This report along with a copy of the appeal rights was provided. Exit interview was conducted with Director Emily Gould.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2