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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191600443
Report Date: 10/24/2023
Date Signed: 10/24/2023 11:56:03 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2023 and conducted by Evaluator Warren Birks
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20230915163453
FACILITY NAME:BARBARA AND RAY ALPERT JEWISH COMMUNITY CENTERFACILITY NUMBER:
191600443
ADMINISTRATOR:EMILY GOULDFACILITY TYPE:
850
ADDRESS:3801 EAST WILLOW AVENUETELEPHONE:
(562) 426-7601
CITY:LONG BEACHSTATE: CAZIP CODE:
90815
CAPACITY:210CENSUS: 88DATE:
10/24/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Emily GouldTIME COMPLETED:
11:55 AM
ALLEGATION(S):
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Staff advertised or represented facility as a licensed infant child care center without first obtaining a valid infant license
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Warren Birks conducted an unannounced complaint inspection to deliver findings for the above allegation. LPA met with Director Emily Gould who provided assistance during the investigation.

During the course of the investigation, LPA conducted an interview with Director Emily Gould and observed two empty future toddler component classrooms (rooms are going through the licensing process). LPA also reviewed advertisements with no license number listed. These advertisents listed propsed care for the upcoming 2023/2024 upcoming school year (for 12mo, two's and pre-k children).

LPA informed Director that the facility will be cited per Health and Safety code 1596.861a; Advertisement intended to attract clients must list the facility License number on the advertisement. Director Gould indicated that going forward, she will list facility numbers on advertisement intended to attract clients. Continued...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 54-CC-20230915163453
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: BARBARA AND RAY ALPERT JEWISH COMMUNITY CENTER
FACILITY NUMBER: 191600443
VISIT DATE: 10/24/2023
NARRATIVE
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During the visit, Director Gould created and submitted to LPA Birks an advertisement with the License number listed.

Note: There is no evidence of unlicensed care of Infants or Toddlers. There is also no Licensed Infant Center or Licensed Toddler Component to issue a citation for False Claims. However, LPA informed Director if and/or when a license is approved for the Toddler Component Center, the facility will operate under Health and Safety Code regulations. Thus, at that time, the newly Licensed Toddler Component must adhere to not disseminating any false or misleading statements or services provided. Director Gould understood.

Note: Director Gould also informed LPA that all families who needed immediate care waiting on the Toddler Component were fully refunded as the Toddler Component was still being processed through Licensing.

Based on observations and interview the preponderance of evidence standard has been met. therefore the above allegation is found to be SUBSTANTIATED.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Director Emily Gould.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 54-CC-20230915163453
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: BARBARA AND RAY ALPERT JEWISH COMMUNITY CENTER
FACILITY NUMBER: 191600443
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/24/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/31/2023
Section Cited
CCR
1596.861(a)
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License number; use in advertisements; publications, or announcements:

Each child day care facility licensed under this chapter, Chapter 3.5 (commencing with Section 1596.90), or Chapter 3.6 (commencing with Section 1597.30) shall
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Director Gould created and submitted an advertisment (with the License number) to LPA during the visit on 10/24/2023.
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reveal its license number in all advertisements, publications, or announcements made with the intent to attract clients. This requirment was not met as evidenced by: LPA observed advertisement to attract clients without a License number listed. This is a potential risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3