191601503-9-27-2024-30-CC-KSTS-DAAMUK-20241022095512

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 191601503
Report Date: 09/27/2024
Date Signed: 09/27/2024 03:56:47 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/26/2024 and conducted by Evaluator Tyra Chavies

COMPLAINT CONTROL NUMBER: 30-CC-20240726164105

FACILITY NAME:	NORTH TORRANCE DAY CARE CENTER		FACILITY NUMBER:	191601503
ADMINISTRATOR:	SANDY MORALES		FACILITY TYPE:	850
ADDRESS:	2806 WEST 182ND STREET		TELEPHONE:	(310) 323-6995
CITY:	TORRANCE	STATE: CA	ZIP CODE:	90504
CAPACITY:	101	CENSUS: 42	DATE:	09/27/2024
		UNANNOUNCED	TIME BEGAN:	03:30 PM
MET WITH:	Director, Sandy Morales		TIME COMPLETED:	04:10 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Facility is allowing unqualified staff to provide care and supervision to day-care children.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 09/27/2024 Licensing Program Analyst, LPA, Tyra Chavies, met with Director, Sandy Morales, for the purpose of a delivering findings for a compliant investigation. LPA observed 42 children and 5 teachers at time of visit.

On 08/01/2024 LPA obtained a copy of the facility roster, personnel roster, required documents and conducted interviews with staff which included, Staff #1, Staff #2, Staff #3 and Director.

Based on interviews conducted and review of personnel documentation, the current staff providing care and supervision are qualified, therefore the allegation of unqualified staff providing care and supervision is unsubstantiated. Meaning although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

No deficiencies were cited.

An exit interview was conducted with Sandy Morales, in which this report was reviewed and read and a copy of this report along with Notice of Site visit was issued.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Tyra Chavies
LICENSING EVALUATOR SIGNATURE:	DATE: 09/27/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 1