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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191602932
Report Date: 11/21/2023
Date Signed: 11/21/2023 07:06:07 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/30/2023 and conducted by Evaluator Judy Laureano
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20230830154154
FACILITY NAME:DISCOVERYLAND INFANT CARE OF SOUTH BAY JR. ACADEMYFACILITY NUMBER:
191602932
ADMINISTRATOR:NILDA BEAUCHAMPFACILITY TYPE:
830
ADDRESS:4400 DEL AMO BLVD.TELEPHONE:
(310) 371-7274
CITY:TORRANCESTATE: CAZIP CODE:
90503
CAPACITY:36CENSUS: 18DATE:
11/21/2023
UNANNOUNCEDTIME BEGAN:
12:05 PM
MET WITH:Violet Ferguson Edwards, Site DirectorTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Ratio: Day care is operating out of ratio
INVESTIGATION FINDINGS:
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On 11/21/2023 Licensing Program Analyst (LPA) Judy Laureano arrived at above mentioned facility for the purpose of delivering findings of the above mentioned allegation. Upon arrival, LPA met with Director Violet Edwards and toured the facility. At 12:05 pm LPA observed 4 sleeping infants and 6 infants awake with two teachers in the cuddlebug room and 8 infants and 3 teachers in the sunflower room.

On 9/6/2023 Licensing Program Analysts (LPA) Judy Laureano and Cristina Castellanos arrived at 4400 Del Amo Blvd., Torrance, CA 90503 for the purpose of investigating the above-mentioned allegations. Upon arrival, LPAs met with Violet Edwards, facility director and discussed the purpose of the visit. LPAs toured the facility and observed 11 children in care with 4 staff members providing care and supervision. Present during today’s inspection was R. Sanchez, assistant director/floater.

LPA reviwed the following documents: children's roster, staff roster, diapering log and parent handbook.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20230830154154
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: DISCOVERYLAND INFANT CARE OF SOUTH BAY JR. ACADEMY
FACILITY NUMBER: 191602932
VISIT DATE: 11/21/2023
NARRATIVE
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On 9/6/2023 interviews of staff and director were initiated. On 11/21/2023 interviews of all relevant parties were completed.

On 8/28/2023 at approximate 4:40 pm , one teacher was left supervising 5 infants; 4 infants from the cuddle bug room and 1 infant from the sunflower room.

On 11/21/2023 at 12:05 LPA observed 4 sleeping infants with 6 other infants supervised by 2 staff members. At approximate 12:20 Director arrived at the classroom which allowed classroom to met ratios.

Based on LPAs interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California code of Regulations, Title 22, Division 12 & Chapter 1, are being cited on the attached LIC9099D.


Exit interview was conducted and a copy of the report was provided with appeal rights to Violet Edward Ferguson.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20230830154154
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: DISCOVERYLAND INFANT CARE OF SOUTH BAY JR. ACADEMY
FACILITY NUMBER: 191602932
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/21/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/21/2023
Section Cited
CCR
101416.5(b)
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101416.5(b) Staff-Infant Ratio, there shall be a ratio of one teacher for every four infants in attendance.

This requierment is not met as evidenced by:
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Facility agrees to discuss staff-infant ratio, review Teacher Child Ratios in Child Care Center videos with all teachers and provide a sign in sheet to LPA via email by 11/30/2023
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Based on observation, interview and record review, 1 out of 2 infant classroms was out of ratio on 8/28/2023, one teacher supervising 5 children, which poses an immediate or Health and Safety, and personal rights risk to persons in care.
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https://ccld.childcarevideos.org/child-care-center-operators/teacher-child-ratios-in-child-care-centers/
Type A
11/21/2023
Section Cited
CCR
101416.5(d)
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101416.5(d) Staff-Infant Ratio, There shall be one teacher to every 12 sleeping infants provided the remaining staff necessary to meet the ratios specified in (b) above are immediately available at the center.
This Requirement is not met as evidenced by:
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Facility agrees to develop and implement a plan to make sure that they have enough staff to meet the minimum ratio requirements during scheduled nap time.
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Based on observation, facility was out of ratio during nap period, on 11/21/2023 2 staff member were supervising 4 sleeping children and 6 children who were awake, which poses an immediate or Health and Safety, and personal rights risk to persons in care.
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Facility will provide plan to LPA by 11/30/2023. Facility will make sure ratios are maintained at all times. Facility will make sure ratios are maintained at all times.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3