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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191605004
Report Date: 10/28/2022
Date Signed: 10/28/2022 12:21:13 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/16/2022 and conducted by Evaluator Shandra Powell
COMPLAINT CONTROL NUMBER: 30-CC-20220816123009
FACILITY NAME:ACADEMY FOR EARLY LEARNINGFACILITY NUMBER:
191605004
ADMINISTRATOR:TIFFANY MCDUFFIEFACILITY TYPE:
850
ADDRESS:1014-1020 N. PARK AVENUETELEPHONE:
(310) 672-3777
CITY:INGLEWOODSTATE: CAZIP CODE:
90302
CAPACITY:51CENSUS: 27DATE:
10/28/2022
UNANNOUNCEDTIME BEGAN:
09:46 AM
MET WITH:Kirstin McDuffie, DirectorTIME COMPLETED:
10:20 AM
ALLEGATION(S):
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Personal Rights -Staff yell at day care children
INVESTIGATION FINDINGS:
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On 10/28/2022 An unannounced complaint inspection was made by Licensing Program Analyst (LPA) Shandra Powell. The purpose of the inspection was to deliver the findings of the complaint for the above allegation. LPA met with Director Kirstin McDuffie to discuss the above allegation. At the time of arrival LPA observed 26 Preschool children and 4 teachers present with preschool children at the facility.

An investigation was conducted and concluded by LPA Shandra Powell. LPA conducted interviews with complainant, staff, and children. Per complainant, Staff #1 yells at children in care.

During the course of the investigation individuals were interviewed who have been present in the facility. Individual #2, #3, and #4 disclosed witnessing Staff #1 yell at at children.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Shandra Powell
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20220816123009
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ACADEMY FOR EARLY LEARNING
FACILITY NUMBER: 191605004
VISIT DATE: 10/28/2022
NARRATIVE
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Staff #1 also admitted to yelling at children in care. However, Staff #1 stated other staff yell at children also and sometimes it is necessary to be heard by a child whom might be screaming and or yelling. Staff#1 disclosed her voice does carry sound.

Based on interviews conducted and disclosures made, along with complainant's report the preponderance of evidence standard has been met, therefore the above allegation of "Staff yells at children" is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Section 101226, is being cited on the attached LIC 9099D.

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. Licensee will also received signature of each parent on the LIC 9224 form to be placed in children file for 12 months.

A "Notice of Site Visit" and copy of the report was issued. Notice of Site Visit must remain posted for 30 days. Failure to do so will result in a $100.00 civil penalty
This report must remain on file for three (3) years. This report must be posted for 30 days in clear view, at the entrance of the facility. The report can not be covered/concealed.

Exit interview conducted and a copy of this report was left with Director Kirstin McDuffie.. A copy of the appeal rights were provided and explained.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Shandra Powell
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20220816123009
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ACADEMY FOR EARLY LEARNING
FACILITY NUMBER: 191605004
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/28/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/11/2022
Section Cited
CCR
101223
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Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights:

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The Director will give all Staff a copy of the Childs Personal Rights information for a refresher course to read and understand children personal rights. Staff #1 will attend a course in eacher communication with preschool
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(1) To be accorded dignity in his/her personal relationships with staff and other persons.
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children and or Teacher engagement with preschool children. The Director will send name of course and completion certificate and or end date and course with course information and written paragraph from Staff #1. On or before POC of 11/11/22 via email.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Shandra Powell
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3