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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191605004
Report Date: 02/07/2024
Date Signed: 02/07/2024 03:15:07 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2023 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20231117163156
FACILITY NAME:ACADEMY FOR EARLY LEARNINGFACILITY NUMBER:
191605004
ADMINISTRATOR:TIFFANY MCDUFFIEFACILITY TYPE:
850
ADDRESS:1014-1020 N. PARK AVENUETELEPHONE:
(310) 672-3777
CITY:INGLEWOODSTATE: CAZIP CODE:
90302
CAPACITY:51CENSUS: DATE:
02/07/2024
UNANNOUNCEDTIME BEGAN:
11:18 AM
MET WITH: Kirstin Mc DuffieTIME COMPLETED:
03:14 PM
ALLEGATION(S):
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 Personal Rights- Child sustained unezplained injury while in care
Reporting Requirements- Staff are not following proper reporting requirements
INVESTIGATION FINDINGS:
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On 11/27/2023 at 9:00 a.m. LPA Whitmore initiated the complaint investigation and met with the Director Kirstin Mc Duffie. LPA toured the facility indoors and outdoors, observing proper teacher/ child ratios with a total of 29 children and four teachers. LPA reviewed Sign in Sheets on the Pro Care App. LPA interviewed staff, director, & children. For the purpose of complaint investigation, the allegation needs further investigation.On 02/7/2024 at 11:18a.m. LPA Whitmore conducted a visit to complete the investigation and deliver findings. LPA Whitmore met with the Director Kirstin McDuffie. LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with 30 total children in care and 3 Teachers. The Department conducted a full investigation, which included staff interviews, interviews with relevant parties, as well as a record review which included documentation related to the allegations.After conducting interviews and obtaining written documentation and obtaining a photograph the child sustained an unexplained injury while in care.On 11/27/2023 after conducting interviews with staff and relevant parties, the staff are not following proper reporting requirements.Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegations
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 30-CC-20231117163156
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ACADEMY FOR EARLY LEARNING
FACILITY NUMBER: 191605004
VISIT DATE: 02/07/2024
NARRATIVE
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is deemed substantiated Personal Rights – child sustained unexplained injury while in care. Reporting Requirements- Staff are not following proper reporting requirements. An exit interview was conducted, a copy of this report, appeal rights along with Notice of Site Visit were provided.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20231117163156
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ACADEMY FOR EARLY LEARNING
FACILITY NUMBER: 191605004
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/07/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/12/2024
Section Cited
CCR
101223(a)(2)
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(a) The licensee shall ensure that each child is accorded the following personal rights:
(2) To be accorded safe, healthful, and comfortable accommodations, furnishings, and equipment to meet his/her needs.

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 The Director will have a training and go over the Regulation Personal Rights with the staff to ensure thst the staff are knowledgeable about Personal Rights. The Director will provide a sign in sheet and everyone will write what they learned by 02/12/2024
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This requirement was not met as evidence by: Based on information obtained, C1 obtained an injury while in care and staff was not able to tell licensing what occurred.

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Type B
02/09/2024
Section Cited
CCR
101212(d)(f)
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Upon the occurrence, during the operation of the childcare center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours.In addition, a written report containing the information
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Director stated that there will a training provided to the staff on Reporting Requirements and have a training with tow of the staff in the event that she is not here. Director will provide a sign in sheet.
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specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event.
(f) The items specified in (d)(1)(A)-(H) shall also be reported to the child’s authorized representative.This requirement was not met as evidence by: Based on information obtained, C1’s Authorized representative was not made aware of the injury prior time of pick up or inquiry.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
LIC9099 (FAS) - (06/04)
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