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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 192005364
Report Date: 02/13/2026
Date Signed: 02/13/2026 03:46:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2025 and conducted by Evaluator Mary Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20251216113734
FACILITY NAME:CASAVIELLES FAMILY CHILD CAREFACILITY NUMBER:
192005364
ADMINISTRATOR:CASAVIELLES ELDA-YANELYSFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(626) 919-7523
CITY:LA PUENTESTATE: CAZIP CODE:
91744
CAPACITY:14CENSUS: 4DATE:
02/13/2026
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Elda Casavielles and Yanelys CasaviellesTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Child was slapped on his cheek by licensee
Child was locked in the room by themself
INVESTIGATION FINDINGS:
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On 02/13/2026 Licensing Program Analysts LPA conducted a subsequent complaint inspection to conclude the investigation regarding the above complaint allegations. LPA met with licensee Elda Casavielles and co-licensee Yanelys Casavielles to whom the reason for the inspection was explained. LPA was guided on a tour of the facility. Census was taken. LPA observed 4 children with 1 assistant during the inspection.

Complainant alleged (1) Child was slapped on his cheek by licensee (2) Child was locked in the room by themself

During this investigation, LPA obtained a copy of the roster, and police report, children files were reviewed, pictures were taken of the patio area and of text message from licensee sent to parent #1 dated 12/15/2025. LPA conducted interviews with Licensee, Co-Licensee, three daycare parents and two daycare children.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 33-CC-20251216113734
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: CASAVIELLES FAMILY CHILD CARE
FACILITY NUMBER: 192005364
VISIT DATE: 02/13/2026
NARRATIVE
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LPA conducted interviews with Licensee, Co-Licensee, three daycare parents and two daycare children.

During interviews conducted with Parent #2 and Parent #3 they stated to be satisfied with the care and supervision provided. The children who were interviewed expressed that they felt both safe and happy at the daycare, no disclosures were made to corroborate with the alleged allegations of harm being inflicted on children in care. The Licensee explained that the child developed a red mark on their right cheek attributed to sleeping on a pillow and an ice pack was applied to the affected area. Based on the police report, the interviewing officer was unable to determine if the alleged incident occurred due to the child’s development of communication.

Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violations did or did not occur. The evidence to prove something happened is equal to and has just as much convincing weight that it did not happen therefore the allegations are unsubstantiated.
The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Appeal rights were provided.

Exit interview was conducted and report was reviewed with Licensee Elda Casavielles and Yanelys Casavielles.

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SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 02/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2026
LIC9099 (FAS) - (06/04)
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