192006746-5-19-2026-12-CC-MRAN-DUG2BV-20260526171545

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 192006746
Report Date: 05/19/2026
Date Signed: 05/19/2026 11:50:41 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/16/2026 and conducted by Evaluator Annelise Villa

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20260316120725

FACILITY NAME:	BELTRAN FAMILY CHILD CARE		FACILITY NUMBER:	192006746
ADMINISTRATOR:	BELTRAN, MIREYA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 834-1797
CITY:	ARLETA	STATE: CA	ZIP CODE:	91331
CAPACITY:	14	CENSUS:	DATE:	05/19/2026
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	MIreya Beltran, Licensee		TIME COMPLETED:	11:50 AM

ALLEGATION(S):

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Licensee yelled at day care child
Licensee did not provide food for day care child
Day care child sustained injuries due to licensee neglect
Licensee did not provided a comortable environment for day care child

INVESTIGATION FINDINGS:

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On May 19, 2026, Licensing Program Analysts (LPAs) Annelise Villa and Maria Avalos conducted a follow up complaint investigation related to the allegations above and to deliver findings. LPA disclosed the purpose of the investigation and was granted entry into the facility by Mireya Beltran, Licensee. A tour of the facility was conducted. LPA verified a census of 8 children and 3 staff, including Licensees, working under the facility license. During the investigation, LPA collected pertinent documents, completed record reviews, and conducted confidential interviews with staff and children.

Allegation #1: Licensee yelled at day care child. Allegations stated Licensees yelled at and treated harshly by staff members. Licensees deny the accusations. Additionally, during the course of the investigation, confidential interviews and the statements obtained during these interviews were consistent that neither Licensees nor any staff have yelled at children in care.

Continued on LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Annelise Villa
LICENSING EVALUATOR SIGNATURE:	DATE: 05/19/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 12-CC-20260316120725

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: BELTRAN FAMILY CHILD CARE	FACILITY NUMBER: 192006746
	VISIT DATE: 05/19/2026

NARRATIVE

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Allegation #2: Licensee did not provide food for day care child. As part of the investigation, LPAs conducted confidential interviews with staff members, children, parents, and the Licensee to gather additional information regarding scheduled meal times of children. The interviews produced consistent statements indicating children regularly received breakfast, lunch, and morning snack. Additionally, Licensees stated extra snack are available, should the children request one. LPAs observed ample food for children at the time of inspection. Based on the information gathered, and due to the conflicting nature of the statements provided, there was insufficient evidence to validate the allegation.

Allegation #3: Day care child sustained injuries due to licensee neglect. During the investigation, confidential interviews were. Statements obtained were consistent in indicating that neither the Licensees nor staff members allowed children to sustain injuries due to neglect. Confidential interviews conducted with parents did not reveal any concerns regarding the care and supervision provided at the facility. LPAs also reviewed reporting requirements with the Licensees. Based on the information gathered, and due to conflicting statements obtained during the investigation, there was insufficient evidence to substantiate the allegation.

Allegation #4: Licensee did not provided a comfortable environment for day care child. Further, allegations state children are left outside in the sun for extended periods without food. After review of complaint relevant documents, including food program reports, and daily schedules, it was revealed the facility follows an early head start program, with an established curriculum. Children are allowed to play outside for approximately 1.5 hours daily, weather permitting. The outdoor spaces allow ample room for shade and rest. Children are provided cool water by the facility.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are UNSUBSTANTIATED. Exit interview conducted with Licensee. A copy of this report, appeal rights and Notice of Site Visit were left with

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Annelise Villa
LICENSING EVALUATOR SIGNATURE:	DATE: 05/19/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026

LIC9099 (FAS) - (06/04)

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