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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 195700517
Report Date: 04/14/2026
Date Signed: 04/14/2026 02:48:52 PM

Document Has Been Signed on 04/14/2026 02:48 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME:BEST YEARS PRESCHOOLFACILITY NUMBER:
195700517
ADMINISTRATOR/
DIRECTOR:		JACKIE SCHULZFACILITY TYPE:
860
ADDRESS:5751 PLATT AVE.TELEPHONE:
(818) 346-7894
CITY:WOODLAND HILLSSTATE: CAZIP CODE:
91367
CAPACITY: 75TOTAL ENROLLED CHILDREN: 75CENSUS: 35DATE:
04/14/2026
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
09:40 AM
MET WITH:Rachelle Deguzman, Assistant DirectorTIME VISIT/
INSPECTION COMPLETED:
12:31 PM
NARRATIVE
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On April 14, 2026, Licensing program analyst (LPA) Brittanee Cleveland conducted an unannounced case management inspection due to a self-reported incidents that occurred at the facility. LPAs arrived at the facility at 9:30AM and met with Rachelle Deguzman, Assistant Director, who guided LPA on tour of facility.

There were 35 children in care and 8 staff present upon arrival.

There was an incident that occurred on 03/17/2026 that was reported to the department the following day to the department. Then another incident occurred on 3/20/2026, which was reported on the same day. These incidents were reported by phone. The facility reported the Unusual Incident to the Department within the required 24 hours of occurrence.

Information reported to the Department indicated there was a parent who became hostile after child was stung by a bee.

LPA was able to conduct an interview with the assistant director and teacher (staff) of the child. At the time of this visit, the director was not available due to time taken off. Assistant director stated that the child was not in hysterics at the time they were stung. Child went to their teacher and told teacher what happened. Staff stated the child was trying to catch the bee, per child, and while doing so they were stung. Staff assessed child to make sure there were no reactions and gave child an ice pack. Staff called the parent to let them know what happened. When parent arrived to pick up child, the parent became upset with staff and director about what happened because it had never happened before. While staff attempted to explain what happened, the parent began to cut off staff while talking. The parent began to yell at the director and staff. Assistant director stated it was very unexpected because the parent has never acted that way and is usually very personable. ----- Page 1

NAME OF LICENSING PROGRAM MANAGER: Raul Navarro
NAME OF LICENSING PROGRAM ANALYST: Brittanee Cleveland
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 04/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BEST YEARS PRESCHOOL
FACILITY NUMBER: 195700517
VISIT DATE: 04/14/2026
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 Staff stated the parent did call them names, which drew concern. Due to the actions from this incident, the Director and pastor approached the parent in the parking lot, stating that the child’s last day of school would be 3/20/2026. Parent began to yell at Director and pastor. Staff and Assistant Director stated the parent may have been stressed. Child was present during this incident. To avoid other children seeing the incident, Staff closed classroom door.

At the time of inspection, LPA observed and retained copy of an email sent by the parent on the morning of 04/14/2026. No response has been sent. Assistant Director shall provide copy of response to LPA.

Based on the information received during the interview and LPA observations, Facility staff were able to keep children safe at the time of the incident.

The Notice of Site Visit was given and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.

Exit interview was conducted and report was reviewed with the assistant director, Rachelle Deguzman.

--- Page 2

NAME OF LICENSING PROGRAM MANAGER: Raul Navarro
NAME OF LICENSING PROGRAM ANALYST: Brittanee Cleveland
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 04/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2026
LIC809 (FAS) - (06/04)
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