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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 195850278
Report Date: 09/15/2023
Date Signed: 09/15/2023 06:15:13 PM

Document Has Been Signed on 09/15/2023 06:15 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME:LOVE IS USFACILITY NUMBER:
195850278
ADMINISTRATOR:GHAZARYAN, ANIFACILITY TYPE:
740
ADDRESS:7063 TYRONE AVETELEPHONE:
(818) 397-3456
CITY:VAN NUYSSTATE: CAZIP CODE:
91405
CAPACITY: 6CENSUS: 5DATE:
09/15/2023
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Lydia Gonzalez, House ManagerTIME COMPLETED:
06:20 PM
NARRATIVE
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Licensing Program Analyst(LPA) Christine Yee conducted an unannounced required Annual Inspection visit using the complete CARE inspection tool and was let into the home by Lydia Gonzalez, House Manager. Staff contacted Ani Ghazaryan, Administrator and was advised that she would be at the facility in thirty minutes and a few minutes later called back and advised staff that she would not able to conduct the visit due to a family emergency. However, the Administrator arrived in the afternoon. The reason for today's visit was provided to Administrator via Face Time and to the House Manager.

The facility is a single storey family home located in the back of the property consisting of 2 homes. The home consists of a living room, dining room, a kitchen, 3 resident bedrooms with their own private bathrooms and a common powder room. The entry way to the back house is separated from the front house, which has a separate address, by a solid fence. The facility is fire cleared for 5 NON-AMBULATORY and 1 BEDRIDDEN resident.

During today's visit, LPA Yee reviewed the following domains: Infection Control, Staffing, Operational Requirements, Personnel Records, Resident Records and was not able to complete certain domains due to time constraints. During today's visit, 4 resident files were reviewed and 1 staff file. Per the Administrator, the other staff file is with the staff and the Administrator's information is stored in her computer. LPA Yee was also not able to completely review the Plan of Operations, Infection Control Plan and the Emergency Disaster Plan as it was not available until the Administrator arrived around 1:45pm in the afternoon. The Plans were not stored at the facility. A return visit will have to be conducted to address the incomplete domains and domains not reviewed on today's visit.

Deficiencies were cited based on the file reviews and per observations made during the visit.
SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Christine Yee
LICENSING EVALUATOR SIGNATURE: DATE: 09/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 09/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

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Document Has Been Signed on 09/15/2023 06:15 PM - It Cannot Be Edited


Created By: Christine Yee On 09/15/2023 at 03:50 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: LOVE IS US

FACILITY NUMBER: 195850278

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/15/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
HSC
1569.17(c)(1)(A)
Licensing
(c)(1)(A) Subsequent to initial licensure, a person specified in subdivision (b) who is not exempted from fingerprinting shall obtain either a criminal record clearance or an exemption, pursuant to subdivision (f) of this section or Section 1522.7, from the State Department of Social Services prior to employment, residence, or initial presence in a facility.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation 9/15/23, the licensee did not comply with the section cited above per observation of an individual, Teresa Gomez, going in and out of the residents's room and was cleaning the residents rooms without supervision. The only staff was working in the kitchen or assisting residents. Per information obtained, the individual will be cleaning the facility 2 times a week, which poses an immediate health, safety or personal rights risk to persons in care as she has not obtained a criminal record clearance. She started today. Immediate civil penalties were assessed.
POC Due Date: 09/16/2023
Plan of Correction
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The Licensee will provide a written and signed plan of action as to how she will ensure that all individuals, that are not residents, present at the facility obtain a criminal record prior to being present at the facility or are supervised at all times
Section Cited
Criminal Record Clearance
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kristin Heffernan
LICENSING EVALUATOR NAME:Christine Yee
LICENSING EVALUATOR SIGNATURE:
DATE: 09/15/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/15/2023


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Document Has Been Signed on 09/15/2023 06:15 PM - It Cannot Be Edited


Created By: Christine Yee On 09/15/2023 at 03:50 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: LOVE IS US

FACILITY NUMBER: 195850278

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/15/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87411(f)
Personnel Requirements - General
(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks.  Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after employment or licensure.  A report shall be made of each screening, signed by the examining physician.  The report shall indicate whether the person is physically qualified to perform the duties to be assigned, and whether he/she has any health condition that would create a hazard to him/herself, other staff members or residents.  A signed statement shall be obtained from each volunteer affirming that he/she is in good health.  Personnel with evidence of physical illness or emotional instability that poses a significant threat to the well-being of residents shall be relieved of their duties.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above as the health screening for Lydia Gonzalez was not completed by the physician and it is unknown if she is in good health to perform the staff duties at the facility which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/22/2023
Plan of Correction
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Licensee will contact the doctor to obtain a completed Physican's Report with the results and documentation of the physical and the results of the TB test for Lydia Gonzalez by POC date - 9/22/23 and maintain in her file. Fax a copy of the completed documentation to Licensing.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kristin Heffernan
LICENSING EVALUATOR NAME:Christine Yee
LICENSING EVALUATOR SIGNATURE:
DATE: 09/15/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/15/2023


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Document Has Been Signed on 09/15/2023 06:15 PM - It Cannot Be Edited


Created By: Christine Yee On 09/15/2023 at 03:50 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: LOVE IS US

FACILITY NUMBER: 195850278

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/15/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
HSC
1569.618(a)
Other Provisions
(a) The administrator designated by the licensee pursuant to paragraph (11) of subdivision (a) of Section 1569.15 shall be present at the facility during normal working hours. A facility manager designated by the licensee with notice to the department, shall be responsible for the operation of the facility when the administrator is temporarily absent from the facility.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above as there were no completed LIC308 designating Lydia Gonzalez' as responsible staff in her file. The Administrator was not present at the faciliy. There is also no completed LIC308 designating any responsible staff for the night shift which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/22/2023
Plan of Correction
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Licensee will complete an LIC308 to designate a responsible facility staff who is able to perform the duties of an administrator and is able to deal with emergency personnel when the Administrator is temporarily absent from the facility for for each shift by 9/22/23
Type B
Section Cited
CCR
87412(f)
Personnel Records
(f) All personnel records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. Removal of records shall be subject to the following requirements:

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review, the licensee did not comply with the section cited above since the staff files, including the Administrator's were requested and it was not provided since the files are not maintained onsite or is stored in the Administrator's computer which poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/22/2023
Plan of Correction
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Licensee will provide Licensing with a signed, written plan outlining how the facility will ensure that all files will be maintained on the premises and made readiliy available to Licensing by 9/22/23
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kristin Heffernan
LICENSING EVALUATOR NAME:Christine Yee
LICENSING EVALUATOR SIGNATURE:
DATE: 09/15/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/15/2023


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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: LOVE IS US
FACILITY NUMBER: 195850278
VISIT DATE: 09/15/2023
NARRATIVE
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Immediate civil penalties were assessed.

Deficiencies cited under California Code of Regulations, Title 22, Division 6, Chapter 8. Any deficiencies not addressed on today's visit, will be addressed on a return visit.

Exit interview was conducted, Appeals Rights were discussed and a copy was provided.
SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Christine Yee
LICENSING EVALUATOR SIGNATURE:

DATE: 09/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/15/2023
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Document Has Been Signed on 09/15/2023 06:15 PM - It Cannot Be Edited


Created By: Christine Yee On 09/15/2023 at 05:33 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: LOVE IS US

FACILITY NUMBER: 195850278

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/15/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87468.1(a)
Personal Rights of Residents in All Facilities : (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: 6)To leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. This does not prohibit a licensee from establishing house rules, such as locking doors at night to protect residents, or barring windows against intruders, with permission from the Department

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observation, the licensee did not comply with the section cited above as the front door was installled with a security latch that prevents residents from exiiting from the front door. It was also installed real high on the door that it was not reachable by vertically challenged resident in an emergency which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 09/16/2023
Plan of Correction
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The Licensee was asked to remove the security latch and the latch was removed at the time of the visit.
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kristin Heffernan
LICENSING EVALUATOR NAME:Christine Yee
LICENSING EVALUATOR SIGNATURE:
DATE: 09/15/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/15/2023


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Document Has Been Signed on 09/15/2023 06:15 PM - It Cannot Be Edited


Created By: Christine Yee On 09/15/2023 at 05:38 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: LOVE IS US

FACILITY NUMBER: 195850278

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 09/15/2023

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type B
Section Cited
CCR
87412(a)
Personnel Records
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee.


This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on record review the licensee did not comply with the section cited above since the Administrator created a file for herself and her spouse poses/posed a potential health, safety or personal rights risk to persons in care.
POC Due Date: 09/22/2023
Plan of Correction
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The Licensee will review Title 22, Section 87412 and create files for the Administrator, Spouse and all stall and volunteers and review current staff files to ensure that it contains all the required items by 9/22/23
Section Cited
Deficient Practice Statement
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POC Due Date:
Plan of Correction
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME:Kristin Heffernan
LICENSING EVALUATOR NAME:Christine Yee
LICENSING EVALUATOR SIGNATURE:
DATE: 09/15/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/15/2023


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