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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197400632
Report Date: 04/18/2022
Date Signed: 04/18/2022 03:01:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/15/2022 and conducted by Evaluator Miriam Cohen
COMPLAINT CONTROL NUMBER: 30-CC-20220215111858
FACILITY NAME:WORLDTOTS LAFACILITY NUMBER:
197400632
ADMINISTRATOR:PAMELA DALEFACILITY TYPE:
850
ADDRESS:100 W. FIFTH STREETTELEPHONE:
(310) 732-7697
CITY:SAN PEDROSTATE: CAZIP CODE:
90731
CAPACITY:48CENSUS: 24DATE:
04/18/2022
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Pamela Dale, DirectorTIME COMPLETED:
12:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff engaged in verbal altercation in the presence of day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 02/17/2022 @ 9:30 AM, Licensing Program Analyst (LPA) Miriam Cohen conducted an unannounced complaint visit for the purpose of notifying the preschool director concerning the above-mentioned allegation and to perform an investigation. Further witnesses and documentation will be needed to conclude the investigation. On 04/18/2022 @ 9:45 AM, LPA Cohen conducted an unannounced visit and met and informed preschool director, Pamela Dale, of the reason for the visit: Delivery of report finding against the alleged complaint - Staff engaged in verbal altercation in the presence of day care children. After conducting multiple interviews with written declarations obtained from two staff members, preschool director, executive director, and one parent of a child currently enrolled in preschool, the following conclusion has been reached: Unsubstantiated - A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. The investigation regarding the allegation noted above has been completed. No deficiencies will be issued. An exit interview and a copy of this report was provided to director.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Miriam Cohen
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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