197401129-1-16-2024-58-CC-RNAO-D2HVAP-20240216151617

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197401129
Report Date: 01/16/2024
Date Signed: 01/16/2024 02:25:10 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/17/2023 and conducted by Evaluator Lilia Hernandez

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20231017120402

FACILITY NAME:	CRENSHAW MONTESSORI ACADEMY		FACILITY NUMBER:	197401129
ADMINISTRATOR:	AUDRY L. REEMS		FACILITY TYPE:	850
ADDRESS:	4914 CRENSHAW BLVD.		TELEPHONE:	(323) 296-4611
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90043
CAPACITY:	45	CENSUS: 29	DATE:	01/16/2024
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Audry Reems, Licensee		TIME COMPLETED:	12:59 PM

ALLEGATION(S):

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Day-care child sustained an unexplained injury while in care.
Staff did not keep facility free of insects.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Lilia Hernandez conducted an unannounced complaint inspection to the above facility on 01/16/2024. LPA arrived at the facility at 09:30AM and met with Staff #1, who guided LPA on tour of the facility. There were 3 staff and 29 children in care upon arrival. LPA was later met by Audry Reems, Licensee.

The purpose of the visit is to deliver findings for the above allegation.

During the investigation conducted by the Department, interviews were conducted, records were reviewed, copies of rosters and other pertinent information and documents were also obtained.

Details provided by the reporting party indicates day-care child sustained an unexplained injury while in care, and staff did not keep facility free of insects. ---Page 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:	DATE: 01/16/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 58-CC-20231017120402

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: CRENSHAW MONTESSORI ACADEMY	FACILITY NUMBER: 197401129
	VISIT DATE: 01/16/2024

NARRATIVE

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Licensee disclosed that on 10/17/2023, Child #5 fell while playing outdoors. Licensee stated that Staff #3 observed Child #5 fall but did not write an injury report to provide to the parent.

During an interview with Staff #3, Staff #3 disclosed that they indeed saw Child #5 fall and quickly walked over to see if Child #5 was okay. Staff #3 did not see any injuries to Child #5 and Child #5 asked to go back to play with the other children. Staff #3 disclosed that they did not provide the parent an injury report or contact parent regarding the injury.

Per licensee, there has not been any incidents of insect problems. Licensee stated a pest control company is contracted to monitor the facility for pest. (invoices provided)
Licensee also has a company who cleans the carpets monthly. (invoices provided) Licensee also has linens for napping washed weekly.

During interviews with staff, there was no disclosures made about observing insects in the facility.

During interviews with children, there was no disclosures of any bugs or bite while in care.

During interviews with parents, there was no disclosures about concerns with insects in the facility. Parent#2 stated that at no time has their child come home with any insect bites. Parent #2 is satisfied with the care their child is receiving. Parent #8 stated that there has never been an instance where their child has come home with insect bites. Parent #8 has only had great experiences at the facility.

Based on the investigation conducted by the Department, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations is unsubstantiated.

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and report was reviewed with Audry Reems, Licensee. ---Page 2 of 2

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:	DATE: 01/16/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2024

LIC9099 (FAS) - (06/04)

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