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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197403097
Report Date: 09/14/2023
Date Signed: 10/19/2023 11:07:10 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/28/2023 and conducted by Evaluator Maria Rendon
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20230628140904

FACILITY NAME:SYDNEY M. IRMAS CHILD CARE CENTERFACILITY NUMBER:
197403097
ADMINISTRATOR:BROCKNER, MONICAFACILITY TYPE:
850
ADDRESS:7446 ALABAMA STREETTELEPHONE:
(818) 348-2867
CITY:CANOGA PARKSTATE: CAZIP CODE:
91303
CAPACITY:24CENSUS: 12DATE:
09/14/2023
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Lead Teacher Mahsa GatmiryTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff are not allowing day care children's parents into the facility.
INVESTIGATION FINDINGS:
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 THIS IS AN AMENDED REPORT
On 9/14/23 at 1:30 PM, Licensing Program Analysts (LPA) Maria Rendon made an unannounced inspection for the purpose of concluding the investigation on the above allegations and to deliver the findings for complaint received on 6/28/23 associated to the complaint number 58-CC20230628140904. LPA Rendon, met with Lead Teacher Mahsa Gatmiry and explained the purpose of the visit. During today’s visit Lead Teacher guided LPA on a tour the facility indoors and outdoors and a census was taken; 12 children under the care and supervision of the Lead Teacher and 04 other staff member.

During the course of the investigation LPA Rendon conducted interviews, took pictures, and obtained documentation.

Information provided by the reporting party indicates that staff are not allowing day care children’s parents into the facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Maria Rendon
LICENSING EVALUATOR SIGNATURE:

DATE: 09/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 58-CC-20230628140904
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: SYDNEY M. IRMAS CHILD CARE CENTER
FACILITY NUMBER: 197403097
VISIT DATE: 09/14/2023
NARRATIVE
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On 7/20/23 and on 09/14/23 LPA conducted unannounced visits to the facility and observed the facility is enclosed by a metal gate and it is located adjacent to an apartment complex. LPA had to use a call box in order to be buzzed into the facility, however, the call-box was not working. LPA had to contact the facility via telephone to be buzzed-in. Per facility representative, property manager was informed about the malfunctioning call-box. However, facility representative denies that parent are not being allowed into the facility intentionally. Site Supervisor (S1) Jacqueline Sylvestre disclosed that parents are welcome to come inside the facility. Parents walk their children in the classroom during drop off to help their child wash their hands.

When interviewing parents, Parent #2 and Parent #5 disclosed that they are allowed into the facility and walk in the classrooms to help their children wash their hands at drop-off. Parent #1 (P1) disclosed that they have never been told that they are not allowed to enter the facility. Parent #4 (P4) stated that they have to call the facility so that staff can open the gate but feels that they would be allowed to enter the facility.

Based on LPAs observations and interviews conducted, parents and facility representatives disclosed that parents can enter facility, however, since LPA observed a malfunctioning call box, LPA issued a buildings & grounds technical violation for the call box, therefore, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted with Lead Teacher Mahsa Gatmiry. Appeal Rights and a copy of this report were provided to Lead Teacher Mahsa Gatmiry. A Notice of Site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Maria Rendon
LICENSING EVALUATOR SIGNATURE:

DATE: 09/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2023
LIC9099 (FAS) - (06/04)
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