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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197404915
Report Date: 02/12/2024
Date Signed: 02/12/2024 11:18:19 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2023 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20231205105543
FACILITY NAME:WORTHEN FAMILY CHILD CAREFACILITY NUMBER:
197404915
ADMINISTRATOR:LISA WORTHENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 447-8830
CITY:VENICESTATE: CAZIP CODE:
90291
CAPACITY:14CENSUS: 10DATE:
02/12/2024
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:LISA WORTHEN, LICENSEETIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Allegation #1: Criminal Record Clearance-Licensee is allowing uncleared adults to provide care and supervision.
Allegation #2: Qualifications-Licensee does not ensure staff hold current CPR/1ST AID training.
Allegation #3: Ratio-Licensee operates out of ratio.
Allegation #4: Personal Rights-Licensee is not providing adequate supervision to day care children resulting in injuries.
Allegation #5: Licensee is not allowing parents entry into the day care home.

INVESTIGATION FINDINGS:
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On 2/12/2024, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Licensee, Lisa Worthen and toured the facility. LPA observed 10 children in care with 4 staff members. All adults have criminal record clearance.

LPA conducted a full investigation that included tours of the facility, documented observations, review of staff files and interviews with parents and staff. LPA verified through Guardian that all adults working and living at the facility have a criminal record clearance. During LPA file reviews, staff files were complete with current pediatric First Aid/CPR. LPA recorded observations of facility sign-in/out book, notating the number of children present daily. LPA found the facility has been operating within ratio. During parent interviews, parent disclosed their children have not receive many injuries that are of great concerns. 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20231205105543
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WORTHEN FAMILY CHILD CARE
FACILITY NUMBER: 197404915
VISIT DATE: 02/12/2024
NARRATIVE
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Parents stated they are allowed to go in the facility if they choose to enter, however for convenience it is easier to drop the children at the front gate. Parents also disclosed they are satisfied with the level of care provided by Licensee and staff. During staff interviews, staff disclosed children may fall here and there and if major injuries happen, they are reported to parents. Staff also disclosed the parents are always welcome into the facility.

Based on the evidence obtained, interviews conducted and observations, the allegations of Licensee is allowing uncleared adults to provide care and supervision; Licensee does not ensure staff hold current CPR/1ST Aid training; Licensee operates out of ratio; Licensee is not providing adequate supervision to day care children resulting in injuries; Licensee is not allowing parents entry into the day care home are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited accordance to Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Licensee, Lisa Worthen.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2024
LIC9099 (FAS) - (06/04)
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