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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197404915
Report Date: 11/13/2025
Date Signed: 11/13/2025 07:38:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/19/2025 and conducted by Evaluator Ranita Richmond
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250819131052
FACILITY NAME:WORTHEN FAMILY CHILD CAREFACILITY NUMBER:
197404915
ADMINISTRATOR:LISA WORTHENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 447-8830
CITY:VENICESTATE: CAZIP CODE:
90291
CAPACITY:14CENSUS: 5DATE:
11/13/2025
UNANNOUNCEDTIME BEGAN:
08:43 AM
MET WITH:Lisa WorthenTIME COMPLETED:
10:23 AM
ALLEGATION(S):
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Personal Rights-Licensee allows daycare children access to chemicals.
INVESTIGATION FINDINGS:
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On 11/13/2025, LPA Ranita Richmond conducted an unannounced visit to deliver the findings on the above mentioned allegation. LPA Richmond was greeted by Gabriela Osoy. LPA Richmond toured the home inside and outside for Health & Safety inspection. LPA Richmond observed 5 children being supervised and cared for by fingerprint cleared staff.

On 8/19/25 El Segundo Child Care Regional Office received a complaint regarding personal rights violations for the above mentioned facility.

Based on observation, record review, and interviews, there is not sufficient evidence to show that personal rights, were violated. Therefore, the above allegation is found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250819131052
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: WORTHEN FAMILY CHILD CARE
FACILITY NUMBER: 197404915
VISIT DATE: 11/13/2025
NARRATIVE
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A full investigation was conducted which included observations, records reviews, and interviews. Based on observations, interviews and record reviews, which were conducted and recorded, there is not sufficient
there is not sufficient evidence to indicate that personal rights were violated. Therefore, the above allegation is found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

On 8/19/25, Licensing Program Analyst (LPA) Ranita Richmond contacted and interviewed the Reporting Party.

On 8/28/2025, Licensing Program Analyst (LPA) Ranita Richmond, Doris Whitmore, and Lisa Clayton completed an initial 10-day complaint investigation. During inspection, the LPAs toured the facility, completed observations, obtained pertinent documents, and completed interviews with staff and a parent.

Between 08/29/25 and 11/13/25 LPA Richmond contacted parents of children enrolled in the above-mentioned Family Childcare Home to conduct interviews.

Per Title 22 Regulations and Health and Safety Codes, no citations were issued.

An exit interview was conducted, a copy of this report was read and provided to licensee Lisa Worthen.


Notice of Site Visit was provided and required to be posted for 30 days.

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SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2025
LIC9099 (FAS) - (06/04)
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