<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197407811
Report Date: 01/08/2026
Date Signed: 01/08/2026 12:00:15 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/25/2025 and conducted by Evaluator Amelia Morales
COMPLAINT CONTROL NUMBER: 58-CC-20251125113637

FACILITY NAME:PENNY AND PEGGY NAIRN 24 HOUR CHILD CARE INC.FACILITY NUMBER:
197407811
ADMINISTRATOR:MAGALY ZUNIGAFACILITY TYPE:
850
ADDRESS:15300 DEARBORNTELEPHONE:
(818) 892-6635
CITY:NORTH HILLSSTATE: CAZIP CODE:
91343
CAPACITY:25CENSUS: 12DATE:
01/08/2026
UNANNOUNCEDTIME BEGAN:
08:51 AM
MET WITH:Administrator Gabrielle HoveyTIME COMPLETED:
12:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Due to lack of supervision, child climbed onto cubbies resulting in the cubbies falling on top of child causing injury
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 1/8/2026, Licensing Program Analysts (LPAs) Amelia Morales and Decondia Ferguson conducted an unannounced site visit to this facility to deliver findings on the above-mentioned allegations. Upon arrival, LPAs were greeted by Administrator Gabrielle Hovey. LPAs stated the purpose of this visit, and was guided on a tour of the facility. At the time of the visit, a census was taken, there were 12 children with 4 staff present in the preschool program.

During the course of the investigation LPA Morales toured the facility, collected staff roster and children's roster. LPA also took photos of preschool classroom and cubbies. LPA reviewed the children's files and obtained additional documents.

(Continued on 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Amelia Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 58-CC-20251125113637
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: PENNY AND PEGGY NAIRN 24 HOUR CHILD CARE INC.
FACILITY NUMBER: 197407811
VISIT DATE: 01/08/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
-Pertaining to the allegation that, "Due to lack of supervision, child climbed onto cubbies resulting in the cubbies falling on top of child causing injury."

-Per the Reporting Party (RP), "it was only when the child climbed the cubby and it fell down directly on their ankle/shin, when the teachers finally paid attention."
 
On 10/29/2025, during a case management incident visit, staff disclosed that they observed Child 1(C1) attempting to climb a cubby shelf. While climbing, C1 knocked off part of the shelf, which fell and struck C1’s left ankle. At the time of the occurrence, five staff members were present. When asked specifically if any staff attempted to prevent C1 from climbing, Staff #4 (S4) indicated they tried to intervene. S4 stated "I saw the child climbing and I just screamed their name. When the child was already pulling the cubby towards themselves." When interviewed on 1/8/2025, staff confirmed they were actively supervising the child and corroborated that the incident occurred as described.


Therefore, based upon observations and interviews conducted the allegations above have been determined to be Unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.
 
Notice of Site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed Administrator Gabrielle Hovey.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Amelia Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4