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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197408702
Report Date: 01/09/2024
Date Signed: 01/10/2024 03:16:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/20/2023 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20231020104748
FACILITY NAME:ACADEMY FOR EARLY LEARNINGFACILITY NUMBER:
197408702
ADMINISTRATOR:TIFFANI CURTIS-MCDUFFIEFACILITY TYPE:
830
ADDRESS:1014-1020 N. PARK AVENUETELEPHONE:
(310) 672-3777
CITY:INGLEWOODSTATE: CAZIP CODE:
90302
CAPACITY:20CENSUS: DATE:
01/09/2024
UNANNOUNCEDTIME BEGAN:
03:48 PM
MET WITH:Doris PhillipsTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Physical Plant- Staff did not keep the facility free of mold
INVESTIGATION FINDINGS:
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On 10/20/2023 at 2:25 p.m.LPA Whitmore initiated the complaint investigation and met with the Teacher Doris Phillips. LPA toured the facility indoors and outdoors, observing proper teacher/ infant ratios with a total of 7 children and 2 teachers. LPA took several pictures of the facility inside. LPA interviewed the Director and Staff. LPA obtained a copy of the Facility Roster, Personnel Report, Parent Handbook, Payments to Contractor, Approval letter for ETC Funds.On 01/09/2024 at 3:48 p.m LPA Whitmore conducted a visit to complete the investigation and deliver findings. LPA Whitmore met with Doris Phillips. LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with 5 total children in care and 2Teachers.The Department conducted a full investigation, which included staff interviews, and interviews with relevant parties, as well as a record review, including documentation related to the allegation.LPA did not observe, nor was information provided via interviews that staff did not keep the facility free of mold. Therefore, the allegation of Physical Plant is deemed unsubstantiated. Meaning, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 30-CC-20231020104748
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ACADEMY FOR EARLY LEARNING
FACILITY NUMBER: 197408702
VISIT DATE: 01/09/2024
NARRATIVE
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An exit interview was conducted, a copy of this report, appeal rights along with Notice of Site Visit was provided.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/20/2023 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20231020104748

FACILITY NAME:ACADEMY FOR EARLY LEARNINGFACILITY NUMBER:
197408702
ADMINISTRATOR:TIFFANI CURTIS-MCDUFFIEFACILITY TYPE:
830
ADDRESS:1014-1020 N. PARK AVENUETELEPHONE:
(310) 672-3777
CITY:INGLEWOODSTATE: CAZIP CODE:
90302
CAPACITY:20CENSUS: DATE:
01/09/2024
UNANNOUNCEDTIME BEGAN:
03:48 PM
MET WITH:Doris PhillipsTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Physical Plant- Facility is in disrepair
INVESTIGATION FINDINGS:
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On 10/20/2023 LPA Whitmore initiated the complaint investigation and met with Teacher Doris Phillips. LPA toured the facility indoors and outdoors, observing proper teacher/ child ratios with a total of 31 children and 4 teachers. LPA took several pictures of the facility inside. LPA interviewed the Director, Staff & Children. LPA obtained a copy of the Facility Roster, Personnel Report, Parent Handbook, Payments to Contractor, Approval letter for ETC Funds.On 01/09/2024 at 3:48 p.m. LPA Whitmore conducted a visit to complete the investigation and deliver findings. LPA Whitmore met with Doris Phillips. LPA toured the facility indoors and outdoors, observing proper teacher/child ratios with 5total children in care and 2Teachers. On LPA's Visit, 10/20/2023, LPA observed the facility is in disrepair several brown spots in the ceiling. Based upon observation,pictures and information obtained via interviews there are brown spots in two classrooms in the ceilings. Licensee does not ensure the roof is maintained in good repair. Based on information obtained through observations and interviews, the allegation Physical Plant- Facility is in disrepair is substantiated. A substantiated finding means the complaint is substantiated and the allegation is valid because the preponderance of the evidence has been met.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 30-CC-20231020104748
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ACADEMY FOR EARLY LEARNING
FACILITY NUMBER: 197408702
VISIT DATE: 01/09/2024
NARRATIVE
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An exit interview was conducted, a copy of this report, appeal rights along with Notice of Site Visit were provided.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 30-CC-20231020104748
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ACADEMY FOR EARLY LEARNING
FACILITY NUMBER: 197408702
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/09/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/31/2024
Section Cited
CCR
101238(a)
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The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
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The days that the facility is closed repairs will continue. The next steps are interior painting in the classrooms. Licensee will update LPA once repairs are completed and send pictures.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 01/09/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5