197408734-2-11-2026-58-CC-RNAO-DRFUCA-20260219142735

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197408734
Report Date: 02/10/2026
Date Signed: 02/11/2026 08:52:07 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/24/2025 and conducted by Evaluator Suzette Ornelas

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20250924102150

FACILITY NAME:	ARRIAGA FAMILY CHILD CARE		FACILITY NUMBER:	197408734
ADMINISTRATOR:	ARRIAGA/C/ANTONIO		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(818) 573-7152
CITY:	GRANADA HILLS	STATE: CA	ZIP CODE:	91344
CAPACITY:	14	CENSUS: 8	DATE:	02/10/2026
		UNANNOUNCED	TIME BEGAN:	12:18 PM
MET WITH:	ARRIAGA CATALINA		TIME COMPLETED:	01:55 PM

ALLEGATION(S):

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Allegation 1 - Licensee’s conduct in the operation or maintenance of a family child care home is inimical to the health, morals, welfare, or safety of the people of the State of California.

INVESTIGATION FINDINGS:

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On 2/10/2026, Licensing Program Analysts (LPAs) Suzette Ornelas and Christina Nunez conducted an unannounced follow up complaint inspection for the purpose of delivering the findings for the above-mentioned allegation. Upon arrival, LPAs were greeted and let into the residence by Licensee, ARRIAGA CATALINA, to whom the reason for the inspection was announced. LPAs toured the facility and observed 8 daycare children and 2 finterprinted adults in care.

The complaint investigation was conducted by Investigations Branch (IB) Investigator, Dennis Seng.

-Pertaining to the allegation that, "Licensee’s conduct in the operation or maintenance of a family child care home is inimical to the health, morals, welfare, or safety of the people of the State of California."

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:	DATE: 02/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20250924102150

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ARRIAGA FAMILY CHILD CARE	FACILITY NUMBER: 197408734
	VISIT DATE: 02/10/2026

NARRATIVE

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According to the IB Report: Based on file reviews, and interviews conducted, there was insufficient evidence to prove that the facility’s neglect led staff, conduct inimical while other children were in care at the facility. Per IB interviews with all staff and the clients at the facility, they all stated that they did not witness the incident. Per IB investigator, they obtained and reviewed surveillance footage of the incident and were unable to see any instance where staff conducted themselves inappropriately.

The neighbors have reported that there is a history of filing frivolous lawsuits against the facility as a form of harassment due to ongoing issues unrelated to the day care. Per Reporting Party, they admitted there was no surveillance footage from any cameras or any other proof to show that the licensee conducted themselves in an inappropriate manner.

Based on the evidence as documented above, the allegations have been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Licensee, ARRIAGA CATALINA.

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:	DATE: 02/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2026

LIC9099 (FAS) - (06/04)

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