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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197410641
Report Date: 01/23/2025
Date Signed: 01/23/2025 02:57:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/18/2024 and conducted by Evaluator Ranita Richmond
COMPLAINT CONTROL NUMBER: 30-CC-20241218100012
FACILITY NAME:PENALOZA FAMILY CHILD CAREFACILITY NUMBER:
197410641
ADMINISTRATOR:CECILIA PENALOZAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 591-9460
CITY:CULVER CITYSTATE: CAZIP CODE:
90230
CAPACITY:12CENSUS: 7DATE:
01/23/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Cecila PenalozaTIME COMPLETED:
01:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
License- Licensee is operating facility out of capacity
Ratio- Licensee is operating facility out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 1/23/2025, Licensing Program Analyst (LPA) Ranita Richmond and Brittany Lovest arrived at the above named home for the purpose of delivering complaint findings. Upon arrival LPA met with licensee Cecila Penaloza and toured the facility. LPA observed 7 children in care with licensee and 2 fingerprint cleared adults. LPA advised licensee, the purpose of the inspection was due to a complaint received by the El Segundo Child Care Regional Office (ESCCRO). During inspection, LPA toured the facility and observed scheduled activities.

Based on observation, record review, and interviews, there is no evidence to show that the license and/or ratio were violated. Therefore, the above allegations are found to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.
Per Title 22 Regulations and Health and Safety Codes, no citations were issued. An exit interview was conducted, a copy of this report, notice of site visit and appeal rights were discussed and provided to licensee, Cecila Penaloza.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Ranita Richmond
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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