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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197410743
Report Date: 03/03/2025
Date Signed: 03/03/2025 03:15:43 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/24/2025 and conducted by Evaluator Cristina Castellanos
COMPLAINT CONTROL NUMBER: 30-CC-20250224102435
FACILITY NAME:HANDS ON FUN INFANT CENTERFACILITY NUMBER:
197410743
ADMINISTRATOR:DAWN SPECIALEFACILITY TYPE:
830
ADDRESS:1511 TORRANCE BLVD.TELEPHONE:
(310) 618-2085
CITY:TORRANCESTATE: CAZIP CODE:
90501
CAPACITY:8CENSUS: 4DATE:
03/03/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Dawn Speciale - DirectorTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Personal Rights: Facility has incorrect postings for parents/guardians
INVESTIGATION FINDINGS:
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On 03/03/2025 Licensing Program Analyst (LPA) Cristina Castellanos arrived at the above-mentioned facility for the purpose of investigating the above-mentioned allegation. LPA Castellanos met with Director Dawn Speciale and discussed the purpose of the visit. LPA Castellanos toured the facility both indoor and outdoor and observed (4) children in care with one (1) adult staff providing care and supervision.

During the investigation, LPA Castellanos observed and reviewed all documents posted in a prominent, publicly accessible area at the infant facility. Furthermore, LPA observed the Notification of Parents’ Rights (PUB 393) posted on the Parent Board to have the incorrect Licensing Office address and telephone number.

Per LPA record review it was found that the facility has the incorrect postings for parents/guardians. Based on LPA record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.There was one deficiency cited during today’s visit in accordance with the California Code of Regulations, Title 22, Division 12, and Chapter 1. See LIC 9099-D for additional information.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20250224102435
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: HANDS ON FUN INFANT CENTER
FACILITY NUMBER: 197410743
VISIT DATE: 03/03/2025
NARRATIVE
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Upon receipt of this report, the Licensee shall post the Notice of Site Visit. The Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required, will result in an immediate $100 civil penalty.

An exit interview was conducted, and Plan of Correction was reviewed and corrected on today’s inspection with Director Dawn Speciale. A copy of this report and appeal rights were discussed and left with the Licensee, whose signature on this form confirm receipt of these documents.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20250224102435
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: HANDS ON FUN INFANT CENTER
FACILITY NUMBER: 197410743
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/03/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/03/2025
Section Cited
CCR
101218.1(c)
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101218.1 Admission Procedures and Parental and Authorized Representative's Rights (c)The licensee shall post the PUB 393 (8/02), Child Care Center Notification of Parents' Rights Poster in a prominent, ... area in the child care center at all times.
This requirement is not met as evidenced by:
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LPA provided Director the PUB 393 with the current Licensing Office information.

Director Immediatetly posted the PUB 393 in a prominent, publicly accessible area in the child care center during today's inspection.
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Based on LPA observation and record review PUB 393 posted on the Parent Board had the incorrect Licensing Office address and telephone number, which
poses/posed a potential health, safety or
personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3