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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197411211
Report Date: 10/11/2022
Date Signed: 10/11/2022 10:40:39 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/20/2022 and conducted by Evaluator Judy Laureano
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20220720150424
FACILITY NAME:TUTOR TIME LEARNING CENTERFACILITY NUMBER:
197411211
ADMINISTRATOR:CHERYL GARTSMANFACILITY TYPE:
850
ADDRESS:5855 DE SOTO AVENUETELEPHONE:
(818) 710-1677
CITY:WOODLAND HILLSSTATE: CAZIP CODE:
91367
CAPACITY:120CENSUS: 27DATE:
10/11/2022
UNANNOUNCEDTIME BEGAN:
09:10 AM
MET WITH:Cherlyn GartsmanTIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Right: Facility is not following proper Covid-19 cleaning protocol
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/11/2022 Licensing Program Analyst (LPA) Judy Laureano conducted a complaint inspection to deliver the findings regarding the above-mentioned allegation. LPA met with Director Cheryl Gartsman. There were 27 children in care and 5 staff present. On this date LPA also delivered a report- LIC 9099 from a visit conducted on 9/29/2022.

On 07/22/2022 at 9:15am, Licensing Program Analyst (LPA) Lisa Clayton arrived at the facility for the purpose of conducting an initial complaint investigation. Upon arrival LPA met with Director Cheryl Gartsman. LPA advised Director Cheryl that the purpose of the inspection is due to a complaint received by the El Segundo Child Care Regional Office (ESCCRO) on 07/20/2022. LPA observed 36 childcare children in care and 6 staff members. LPA Clayton toured the facility, obtained a copy of the Children’s facility roster and teacher contact information.
On 9/29/2022 LPA Laureano concluded investigative interviews with director and staff. On 10/4/2022, LPA reviewed facility’s COVID 19 communication. No information was disclosed that the personal rights of children were not being met.
Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove or disapprove the allegation, therefore the allegation is found to be unsubstantiated.
Exit interview was conducted and a copy of the report was provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 10/11/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/11/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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