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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197411387
Report Date: 03/03/2025
Date Signed: 03/03/2025 04:16:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/17/2024 and conducted by Evaluator Lilia Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20241017092448
FACILITY NAME:CLEVELAND EARLY EDUCATION CENTERFACILITY NUMBER:
197411387
ADMINISTRATOR:VASQUEZ, SARAFACILITY TYPE:
850
ADDRESS:19031 W. STRATHERN STREETTELEPHONE:
(818) 718-9420
CITY:RESEDASTATE: CAZIP CODE:
91335
CAPACITY:120CENSUS: 37DATE:
03/03/2025
UNANNOUNCEDTIME BEGAN:
03:05 PM
MET WITH:Carmen Vasquez, Principal TIME COMPLETED:
04:25 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Lilia Hernandez conducted a complaint visit to deliver findings on the above allegation on 03/03/2025. LPA arrived at the facility at 3:05PM and met with Carmen Vasquez, Principal, who guided LPA on a tour of the facility.

There were 37 children and 15 staff present upon arrival.

During the investigation conducted by the Department Investigation Branch (IB), interviews were conducted and a copy of the Child Care Facility Roster was obtained. Copies of other pertinent information and documents were also obtained during the investigation.

Information provided by the Reporting Party (RP) indicates that the personal rights of Child#1 may or may not have been violated.
---Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20241017092448
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CLEVELAND EARLY EDUCATION CENTER
FACILITY NUMBER: 197411387
VISIT DATE: 03/03/2025
NARRATIVE
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Based on information provided by the Investigator from the Department’s Investigations Branch (IB), observations and interviews which were conducted, and a record reviews, it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is found to be UNSUBSTANTIATED.

There were no deficiencies cited during today’s inspection.

The Notice of Site Visit was given and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.

Exit interview was conducted and report was reviewed with Carmen Vasquez, Principal.

---Page 2 of 2
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2