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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197412430
Report Date: 08/31/2022
Date Signed: 08/31/2022 12:33:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/22/2022 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20220722115458
FACILITY NAME:VELASCO FAMILY CHILD CAREFACILITY NUMBER:
197412430
ADMINISTRATOR:VELASCO, BERTHAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 944-3066
CITY:LITTLEROCKSTATE: CAZIP CODE:
93543
CAPACITY:14CENSUS: 2DATE:
08/31/2022
UNANNOUNCEDTIME BEGAN:
12:02 PM
MET WITH:Bertha VelascoTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights
Personal Rights
Retaliation
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/31/2022, Licensing Program Analyst (LPA) Carol Heath conducted an unannounced visit at the Velasco Family Child Care and met with the Licensee Bertha Velasco. The purpose of the inspection was to deliver the findings for the above complaint allegations.
During the course of investigating this complaint, LPA Heath conducted interviews with Licensee and other related parties. The interviews revealed inconsistencies in the allegations reported. Per Licensee the allegations did not happen and she did not call or talk to any parents regarding this complaint.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the facility did not provide a healthy food, milk or water for children, and children's needs are not being met; therefore, the above allegations are unsubstantiated.
No deficiencies were cited.
An exit interview was conducted and a copy of this report and LIC 9213 Notice of Site Visit were left with Licensee Bertha Velasco.






Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 08/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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