197412826-6-26-2024-33-CC-BVON-D7GLSX-20240724090126

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197412826
Report Date: 06/26/2024
Date Signed: 06/26/2024 11:03:47 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/23/2024 and conducted by Evaluator Roxana Lopez

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20240423130026

FACILITY NAME:	STONEHURST ELEMENTARY SCHOOL STATE P.S.		FACILITY NUMBER:	197412826
ADMINISTRATOR:	IMPERIALE, JILL		FACILITY TYPE:	850
ADDRESS:	9851 STONEHURST AVENUE RM. 2		TELEPHONE:	(818) 767-8014
CITY:	SUN VALLEY	STATE: CA	ZIP CODE:	91352
CAPACITY:	24	CENSUS: 0	DATE:	06/26/2024
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Principal Ruth Kim		TIME COMPLETED:	11:10 AM

ALLEGATION(S):

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Staff are providing non-English speaking families misinformation from CCL evaluation reports.

INVESTIGATION FINDINGS:

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An unannounced inspection was conducted by Licensing Program Analysts (LPAs) Roxana Lopez and Saul Valenzuela on 06/26/2024. The purpose of this inspection is to provide the findings of the complaint investigation which was received on 4/23/2024. LPA met with Ruth Kim, Principal to whom the purpose of the inspection was announced. No children present.

Throughout the course of the investigation, interviews were conducted with staff and parents. LPA also reviewed and obtained copies of children’s roster and reviewed other documents.

An interview was conducted with the complainant to obtain further details regarding the allegations made. Per initial complaint report, the complainant reported that they were informed that non-English speaking Parents were provided misinformation regarding a previous visit made by the department. Per complainant parents were asked to sign a paper for the school to receive more funding but were not informed of what the report entailed. ---------------------------------- pg. 1 of 2 ---------------------------------------------------------------

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/26/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20240423130026

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: STONEHURST ELEMENTARY SCHOOL STATE P.S.	FACILITY NUMBER: 197412826
	VISIT DATE: 06/26/2024

NARRATIVE

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In regard to allegation # 1 - Staff are providing non-English speaking families misinformation from CCL evaluation reports. LPA conducted interviews with complainant, parents and staff.

LPA conducted interviews with staff. Staff corroborated that a copy of the report as well as the LIC 9224 Acknowledgment form was given to all parents- report and citations were explained. Parents were asked to sign the form, but were not asked to sign the paper for school to receive funding. Per staff they did have non-English speaking parents that requested report in Spanish- staff advised that report was not available in Spanish but provided information of the analyst who had conducted the visit.

LPA conducted interviews with parents. Parent’s statements corroborated that they were informed of the visit and were provided a copy of the report, a form to fill out and were not told anything about funding. Parent # 1 stated they were informed about report and citations, but the facility did not provide the information in their primary language. Per parent # 1 they were not told to sign paperwork for funding.

This agency has investigated the complaint alleging staff are providing non-English speaking families misinformation from CCL evaluation reports. Based upon the evidence as presented above, the allegation has been determined to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the facility representative Ruth Kim.

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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Roxana Lopez
LICENSING EVALUATOR SIGNATURE:	DATE: 06/26/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/26/2024

LIC9099 (FAS) - (06/04)

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