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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413071
Report Date: 01/14/2026
Date Signed: 01/14/2026 10:26:02 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/08/2025 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250908110508
FACILITY NAME:CHAVEZ FAMILY CHILD CAREFACILITY NUMBER:
197413071
ADMINISTRATOR:CHAVEZ, VERONICA I.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 673-2557
CITY:INGLEWOODSTATE: CAZIP CODE:
90303
CAPACITY:14CENSUS: DATE:
01/14/2026
UNANNOUNCEDTIME BEGAN:
08:38 AM
MET WITH: Veronica Chaavez- LicenseeTIME COMPLETED:
10:50 AM
ALLEGATION(S):
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 Personal Rights- Licensee did not prevent a daycare child from being sexually abused.
INVESTIGATION FINDINGS:
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On 09/11/2025 at 8:29 a.m. Licensing Program Analyst (LPA) Doris Whitmore arrived at the facility for the purpose of conducting a 10-day initial complaint investigation. Upon arrival LPA Whitmore met with the licensee Veronica Chavez. LPA Whitmore advised the purpose of the inspection was due to a complaint received. LPA toured the facility indoors and outdoors. There was a total of three children and two staff. LPA Whitmore conducted a file review, observations, and interviews.

The Investigations Branch(IB), Investigator Sonia Torre conducted an investigation, which included interviews with relevant parties, and a record review which included a review of documentation relating to the allegation Based on observations, statements, interviews and record reviews, there was no evidence or proof to support a Personal Rights violation - Licensee did not prevent a daycare child from being sexually abused.
Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is deemed unsubstantiated.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250908110508
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CHAVEZ FAMILY CHILD CARE
FACILITY NUMBER: 197413071
VISIT DATE: 01/14/2026
NARRATIVE
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 An exit interview was conducted, a copy of this report, appeal rights along with Notice of Site Visit were provided and reviewed with Licensee Veronica Chavez,

A notice of site visit was provided and must remain posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2