<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413766
Report Date: 08/01/2024
Date Signed: 08/01/2024 04:37:30 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2024 and conducted by Evaluator Andrew Alemoh
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20240507161634
FACILITY NAME:TUTOR TIME CHILD CARE/LEARNING CENTERFACILITY NUMBER:
197413766
ADMINISTRATOR:WENDY POWELLFACILITY TYPE:
850
ADDRESS:29421 THE OLD ROADTELEPHONE:
(661) 295-1234
CITY:CASTAICSTATE: CAZIP CODE:
91384
CAPACITY:120CENSUS: 33DATE:
08/01/2024
UNANNOUNCEDTIME BEGAN:
01:40 PM
MET WITH:Team Lead Lupe JovenTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Qualifications - Licensee does not ensure that staff are adequately trained.
Record Keeping - Staff are not ensuring that separate, complete and current records for each child is maintained regarding their dietary restrictions and allergies.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/01/2024, Licensing Program Analyst (LPA) Andrew Alemoh met with Team Lead Lupe for the purpose to deliver the finding of the above allegations. Upon arrival, LPA observed 33 children and 5 staff along with the Director on site. The investigation consisted of interviews with Director, staff, parents, and other complaint relevant parties. The investigation revealed the following: staff are provided with adequate training from the facility as well as records review of the daycare children determined that there is no severe allergies listed for the day care children. Director, and staff statements revealed that staff trainings are conducted every month along with new hires undergoing computer training before classroom training. A system has been implemented into the facility regarding staff trainings being tracked for all staff members. Per regulations at least one staff member must be CPR/Pediatric certified and present during operations hours of the facility. Per records review the Directors as well as the Team Lead of the facility is current/up to date on CPR/Pediatric certification.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20240507161634
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 197413766
VISIT DATE: 08/01/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Records review of the day care children were observed in that the day care children’s dietary restrictions are completed. Interviews w/ relevant parties revealed that children have not been provided any food that they may be allergic too. Parents provide the facility with documentation of children allergies. Director, staff, and parent’s statements corroborated with evidence in that the facility is not providing children food that they are allergic too. Director, staff, and records review determined that the facility is following the children’s dietary restrictions and allergies .

Based on the evidence obtained, the allegation of Qualifications, and Records Keeping is unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations did or did not occur.
An exit interview was conducted, a copy of this report was provided along with the appeal rights.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2