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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413766
Report Date: 08/01/2024
Date Signed: 08/01/2024 04:37:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2024 and conducted by Evaluator Andrew Alemoh
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20240507161634
FACILITY NAME:TUTOR TIME CHILD CARE/LEARNING CENTERFACILITY NUMBER:
197413766
ADMINISTRATOR:WENDY POWELLFACILITY TYPE:
850
ADDRESS:29421 THE OLD ROADTELEPHONE:
(661) 295-1234
CITY:CASTAICSTATE: CAZIP CODE:
91384
CAPACITY:120CENSUS: 33DATE:
08/01/2024
UNANNOUNCEDTIME BEGAN:
02:50 PM
MET WITH:Team Lead Lupe JovenTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Physical Plant - Facility is in disrepair.
Personal Rights - Staff are not following sanitation protocols as necessary.
INVESTIGATION FINDINGS:
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On 08/01/2024, Licensing Program Analyst (LPA) Andrew Alemoh met with Team Lead Lupe Jove for the purpose to deliver the finding of the above allegations. Upon arrival, LPA observed 33 children and 5 staff along with the Team Lead on site. The investigation consisted of interviews with Director, staff, and other complaint relevant parties. The investigation revealed the following: the facility ensures that all play equipment is cleaned and sanitized, and play areas are age appropriate and free of hazardous materials.

Director, and staff, statements corroborated with evidence in that the day care children did utilize the cinderblocks in the play yard area for gardening purposes. The facility provided proof of documentation/pictures of the day care children using the cinderblocks as a gardening material for plants along with two teachers providing supervison. The facility had removed the cinderblocks from the outside play area around the end of May to ensure that children no longer utilize the cinderblocks.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20240507161634
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 197413766
VISIT DATE: 08/01/2024
NARRATIVE
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Furthermore director, staff, and relevant parties statement stated that toys in the classrooms area are cleaned by teachers during the day and at the end of the day. Along with cleaners coming to clean to the facility on schedules day. As well as children are washing their hands throughout the day during: coming back inside the classroom from outside, before and after lunch time as well as bathroom usage.

Based on the evidence obtained, the allegations of physical plant and personal rights is unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations did or did not occur.
An exit interview was conducted, a copy of this report was provided along with the appeal rights.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2