<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413766
Report Date: 08/01/2024
Date Signed: 08/01/2024 04:35:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2024 and conducted by Evaluator Andrew Alemoh
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20240507161634
FACILITY NAME:TUTOR TIME CHILD CARE/LEARNING CENTERFACILITY NUMBER:
197413766
ADMINISTRATOR:WENDY POWELLFACILITY TYPE:
850
ADDRESS:29421 THE OLD ROADTELEPHONE:
(661) 295-1234
CITY:CASTAICSTATE: CAZIP CODE:
91384
CAPACITY:120CENSUS: 33DATE:
08/01/2024
UNANNOUNCEDTIME BEGAN:
03:50 PM
MET WITH:Team Lead Lupe JovenTIME COMPLETED:
04:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Ratio - Facility is operating out of ratio.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/01/2024, Licensing Program Analyst (LPA) Andrew Alemoh met with Team Lead Lupe Joven for the purpose to deliver the finding of the above allegation. Upon arrival, LPA observed 33 children and 5 staff on site. The investigation consisted of interviews with Director, staff, parents and other complaint relevant parties. The investigation revealed the following: there is always adequate supervision of the daycare children with at least two teachers present in the classrooms. Parents statements revealed that they have observed seeing two or more teachers with 12 children in the classroom. Director, staff, and parent’s statements corroborated with evidence in that at least two or more teachers are present in the classroom at all times.

Based on the evidence obtained, the allegation of Ratio is unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations did or did not occur.
An exit interview was conducted, a copy of this report was provided along with the appeal rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 1