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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197413767
Report Date: 10/07/2025
Date Signed: 10/07/2025 10:54:10 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/04/2025 and conducted by Evaluator Kuliema Calloway
COMPLAINT CONTROL NUMBER: 12-CC-20250904103838
FACILITY NAME:TUTOR TIME CHILD CARE/LEARNING CENTERFACILITY NUMBER:
197413767
ADMINISTRATOR:RUBI TREJOFACILITY TYPE:
830
ADDRESS:29421 THE OLD ROADTELEPHONE:
(661) 295-1234
CITY:CASTAICSTATE: CAZIP CODE:
91384
CAPACITY:20CENSUS: 19DATE:
10/07/2025
UNANNOUNCEDTIME BEGAN:
10:03 AM
MET WITH:Rubi TrejoTIME COMPLETED:
10:55 AM
ALLEGATION(S):
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Allegation#1- Unqualified staff caring and supervising day care children.

INVESTIGATION FINDINGS:
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On October 7, 2025, Licensing Program Analyst (LPA) Calloway made an unannounced complaint inspection to the above facility. During the inspection, LPA met with the representative who granted access. The purpose of the inspection was to deliver the finding for the above complaint allegations. LPA toured the facility with the representative and observed nineteen (19) children and six staff in care.
On September 8, 2025, LPA toured the facility with the representative and observed Staff (S2) providing care for three napping infants and one active infant. During the investigation, LPA reviewed napping logs, files, and conducted interviews with all relevant parties.

Based on LPA’s observation, interviews and record review, the evidence revealed (S2) is not a qualified teacher or qualified teacher’s aide therefore, the evidence corroborates with the Allegation- Unqualified staff caring and supervising day care children.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20250904103838
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 197413767
VISIT DATE: 10/07/2025
NARRATIVE
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Type A deficiency cited during this inspection See LIC 809 D page attached to this report.
Upon receipt of a Type A deficiency, a copy of the licensing report must also be posted for 30 days. The same report must be provided to parents/guardians of children newly enrolled at the facility during the next 12 months & licensee must obtain a signed Acknowledgement of Licensing Reports (LIC 9224) from parent/guardian & place it in each child's file for three years.

An exit interview was conducted, and a copy of this report was read, the Notice of Site Visit, Appeal Rights, and this report was provided to Rubi Trejo, Facility Representative, A Notice of Site Visit must remain posted for thirty (30) consecutive days. Removal of the posting is subject to a $100 civil penalty.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 12-CC-20250904103838
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER
FACILITY NUMBER: 197413767
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/08/2025
Section Cited
CCR
101416.2(b)
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101416.2 Infant Care Teacher
Qualifications and Duties
(b)Prior to employment, an infant care teacher shall have completed ...three units ECE and three units care in CHDV of infants...this requirement was not met as evidenced by:
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I will make sure Staff (S2) is not alone and enroll S2 in the infant and toddler classes through Laguna Tech. I will submit proof of enrollment to Licensing and I will adjust the schedule to make sure S2 is not alone.
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Based on observation, interview, and record review, Staff (S2) is not a qualified teacher or qualified teacher aide and was observed alone providing care and supervision to one active infant and three napping infants which is an immediate health, safety, or personal rights risk to the persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3