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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197414381
Report Date: 01/31/2025
Date Signed: 01/31/2025 12:40:29 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2024 and conducted by Evaluator Justeene Tamayo
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20241114214048
FACILITY NAME:LINARES FAMILY CHILD CAREFACILITY NUMBER:
197414381
ADMINISTRATOR:LINARES, KARENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(661) 600-6331
CITY:SANTA CLARITASTATE: CAZIP CODE:
91390
CAPACITY:14CENSUS: 8DATE:
01/31/2025
UNANNOUNCEDTIME BEGAN:
09:16 AM
MET WITH:Karen Linares, Licensee TIME COMPLETED:
01:02 PM
ALLEGATION(S):
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Allegation
-Reporting Requirements: Licensee is not following reporting requirements
INVESTIGATION FINDINGS:
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On 01/31/2025, Licensing Program Analyst(LPA) Justeene Tamayo conducted an unannounced complaint investigation to conclude the allegation above. LPA disclosed the purpose of the investigation and was granted entry into the facility by licensee Karen Linares. A tour of the facility was conducted, and LPA verified a census of 8 preschool children in care, along with assistant #1.

The investigation included interviews with the licensee, assistant #1, child #1, children #2-4, parents #3-5, and other relevant parties. During the interviews, the licensee and assistant #1 both stated that they have never observed any bruising or marks on child #1, aside from the child’s eczema, which is why an Unusual Incident Report had never been filed. LPA attempted to interview child #1, but the child was not deemed eligible for an interview due to their age. However, LPA Tamayo conducted a health and safety check of child #1 and did not observe any marks or bruising on the child.Interviews with children #2-4 revealed that they enjoy attending the daycare and have never seen child #1 in distress while at the facility.
Please see LIC9099-C for the continuation page.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20241114214048
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: LINARES FAMILY CHILD CARE
FACILITY NUMBER: 197414381
VISIT DATE: 01/31/2025
NARRATIVE
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Additionally, parents #3-5 reported that they are satisfied with the care provided, maintain open communication with the licensee, and have never encountered any issues with the facility.

Based on the information provided, the above allegations are rendered unsubstantiated at this time. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred.

An exit interview was conducted, a copy of this report, appeal rights, and a notice of site visit report were provided to the facility.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Justeene Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2