197415644-4-30-2024-58-CC-BBEL-D5GTZP-20240521151039

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197415644
Report Date: 04/30/2024
Date Signed: 04/30/2024 09:14:52 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2024 and conducted by Evaluator Silva Garibyan

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20240209122446

FACILITY NAME:	GREAT BEGINNINGS PRESCHOOL, INC.		FACILITY NUMBER:	197415644
ADMINISTRATOR:	BELTRAN, MARTINA		FACILITY TYPE:	850
ADDRESS:	12052 EMELITA ST.		TELEPHONE:	(818) 763-5859
CITY:	VALLEY VILLAGE	STATE: CA	ZIP CODE:	91607
CAPACITY:	64	CENSUS: 28	DATE:	04/30/2024
		UNANNOUNCED	TIME BEGAN:	07:45 AM
MET WITH:	Martina Beltran, Director		TIME COMPLETED:	09:20 AM

ALLEGATION(S):

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1) Staff practices physical forms of abuse with children in care
2) Staff handled child in a rough manner
3) Staff speaks inappropriately to children in care
4) Staff does not ensure children are kept in clean dry clothing at all times.

INVESTIGATION FINDINGS:

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On 04/30/24 at 07:30AM, Licensing Program Analyst (LPA) Silva Garibyan arrived at Great Beginnings Preschool to deliver the findings of a complaint received by the Department on 02/09/2024 associated to Complaint Control Number 58-CC-20240209122446. LPA met with Martina Beltran, Director, and explained the purpose of the visit. During today’s visit, there were five staff providing care to 28 children.

During the investigation into the allegations listed above, LPA obtained a copy of the Facility Roster and conducted interviews with three staff, four children, and five parents.

Per Reporting Party (RP), S3 pulled C1’s hair, slapped C6, and grabbed C5 arm and yelled at C5. The RP also stated that S3 has been allowing C1 to stay in soiled clothing throughout the day at preschool and calls C1 names like stupid.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:	DATE: 04/30/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20240209122446

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: GREAT BEGINNINGS PRESCHOOL, INC.	FACILITY NUMBER: 197415644
	VISIT DATE: 04/30/2024

NARRATIVE

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When interviewed, Staff 3 denied ever touching the child or pulling the child's hair. Staff 3 also denied ever grabbing any child or calling them names. Staff 1 and Staff 2 have never heard or seen any other teacher touch or grab any child, pull their hair, or call them names. Staff 3 explained that most of the children in their classroom are potty trained and when a child requires use of the restroom, they are escorted and supervised, and assisted if needed to take care of their restroom needs. Staff 3 explained that even if there are stains following restroom use, it is dependent on each child, and they are encouraged to continue independent restroom use to continue to build these skills.

When interviewed, none of the six children disclosed that Staff 3 had ever done anything to them that they may have disliked, all children denied ever having their hair pulled, grabbed, or touched, or called any names. All six children also denied ever observing Staff 3 do any of these things to other children.

When interviewed, all four parents explained that they are very happy and satisfied with the care provided by Staff 3. Some of the parents also explained that their current children in care were their second children with Staff 3. They explained that Staff 3 is always encouraging children's independence. Staff 3 allows the children to try and do things to make sure they are learning and developing the needed skills. The parents explained that their children are potty trained, and they have never had any issues or concerns relating to restroom use.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Martina Beltran, Director and Appeals Rights provided.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:	DATE: 04/30/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2024

LIC9099 (FAS) - (06/04)

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