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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197415644
Report Date: 12/16/2024
Date Signed: 12/16/2024 03:52:46 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2024 and conducted by Evaluator Silva Garibyan
COMPLAINT CONTROL NUMBER: 58-CC-20241002083512
FACILITY NAME:GREAT BEGINNINGS PRESCHOOL, INC.FACILITY NUMBER:
197415644
ADMINISTRATOR:BELTRAN, MARTINAFACILITY TYPE:
850
ADDRESS:12052 EMELITA ST.TELEPHONE:
(818) 763-5859
CITY:VALLEY VILLAGESTATE: CAZIP CODE:
91607
CAPACITY:64CENSUS: 26DATE:
12/16/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Martina Beltran, DirectorTIME COMPLETED:
03:55 PM
ALLEGATION(S):
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Staff speaks inappropriately to children in care
INVESTIGATION FINDINGS:
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On 12/16/2024 Licensing Program Analyst (LPA) Silva Garibyan arrived at Great Beginnings Preschool. INC. to deliver the findings of a complaint received by the Department on 10/02/24 associated to Complaint Control Number 58-CC-20241002083512. LPA met with Martina Beltran, Director and explained the purpose of the visit. During today’s visit, there were five teachers providing care to 26 children.

During the investigation into the allegation listed above, LPA conducted interviews with six staff, four parents, and four adults.
The allegation indicates that " Staff speaks inappropriately to children in care".
During interviews, all six staff stated that they have never observed S1 speaking inappropriately to any of the children in care. They explained that especially during outdoor playtime there are multiple teachers present on the playground and if one teacher spoke to any child inappropriately then there will definitely be witnesses to that act.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 58-CC-20241002083512
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GREAT BEGINNINGS PRESCHOOL, INC.
FACILITY NUMBER: 197415644
VISIT DATE: 12/16/2024
NARRATIVE
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During interviews, P2 and P3 reported that they are very happy with the care provided and they have never observed any of the teachers speaking inappropriately to any of the children.

During interviews, P1 reported that during a surprise visit for a drop off, they listened to S1 speak to their child in a rough, cold and stern manner in the restroom and they could hear their child crying.

During interviews, P4 reported that S1's behavior toward the children are up to standard. P4 explained that although there are no health and safety issues or violations they may have observed, they feel that S1 could be more nurturing toward the children. P4 explained that their child had disclosed to them in the past that they had asked for water and S1 yelled at the child.

When interviewed, A2, A3 and A4 reported that they have never observed any inappropriate interactions between the teachers and children.

When interviewed, A1 reported that S1 is tense and has less patience. A1 did not want to label S1 as aggressive, however, S1's approach can be a little more rough, which with children with special needs can lead them to become more fussy and throw more tantrums.

Based upon interviews conducted, the allegation has been determined to be Substantiated. A finding of Substantiated means that the preponderance of evidence standard has been met. California Code of Regulations, Title 22, Division 12 Chapter 1 Article 06. Continuing Requirements, Section 101223 “Personal Rights" are being cited.


Please refer to LIC9099-D for documentation of the deficiency.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted, Appeals Rights provided, and report was reviewed with Director, Martina Beltran.

SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 58-CC-20241002083512
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: GREAT BEGINNINGS PRESCHOOL, INC.
FACILITY NUMBER: 197415644
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/16/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/30/2024
Section Cited
CCR
101223(a)(1)
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Personal Rights. The licensee shall ensure that each child is accorded the following personal rights: To be accorded dignity in his/her personal relationships with staff and other persons.
This requirement is not met as evidenced by:
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The Director will conduct an in-service training with all staff on the importance of Personal Rights and ensuring compliance within this section. Copies of the training along with signatures of all attendees will be submitted to CCL by the POC due date of 12/30/2024
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Per statements obtained, S1 speaks to children in a rough manner
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2024 and conducted by Evaluator Silva Garibyan
COMPLAINT CONTROL NUMBER: 58-CC-20241002083512

FACILITY NAME:GREAT BEGINNINGS PRESCHOOL, INC.FACILITY NUMBER:
197415644
ADMINISTRATOR:BELTRAN, MARTINAFACILITY TYPE:
850
ADDRESS:12052 EMELITA ST.TELEPHONE:
(818) 763-5859
CITY:VALLEY VILLAGESTATE: CAZIP CODE:
91607
CAPACITY:64CENSUS: 26DATE:
12/16/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Martina Beltran, DirectorTIME COMPLETED:
03:55 PM
ALLEGATION(S):
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9
1) Staff uses inappropriate forms of discipline
2) Staff are not meeting children's toileting needs
INVESTIGATION FINDINGS:
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On 12/16/2024 Licensing Program Analyst (LPA) Silva Garibyan arrived at Great Beginnings Preschool. INC. to deliver the findings of a complaint received by the Department on 10/02/24 associated to Complaint Control Number 58-CC-20241002083512. LPA met with Martina Beltran, Director and explained the purpose of the visit. During today’s visit, there were five teachers providing care to 26 children.

During the investigation into the allegation listed above, LPA conducted interviews with six staff, four parents, and four adults.

During interviews, all six staff reported that they have not observed staff using inapropriate forms of disclipine such as leaving children in soiled or wet clothing and have not observed any teachers not meeting any of the children's toileting needs.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 58-CC-20241002083512
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GREAT BEGINNINGS PRESCHOOL, INC.
FACILITY NUMBER: 197415644
VISIT DATE: 12/16/2024
NARRATIVE
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During interviews, all four adults, A1, A2, A3, and A4 reported when they are working with the teachers they have never observed any teacher using inappropriate forms of discipline or not meeting children's toileting needs. A1, A2, A3, and A4 all explained that if a child requires restroom use they are also working alongside the teachers and can provide assistance to ensure toileting needs for children are met.

All four parents interviewed did not present concerns related to the above-mentioned allegations.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Director, Martina Beltran and Appeals Rights provided.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5