<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197415644
Report Date: 03/10/2025
Date Signed: 03/10/2025 09:27:11 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2025 and conducted by Evaluator Silva Garibyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20250226132043
FACILITY NAME:GREAT BEGINNINGS PRESCHOOL, INC.FACILITY NUMBER:
197415644
ADMINISTRATOR:BELTRAN, MARTINAFACILITY TYPE:
850
ADDRESS:12052 EMELITA ST.TELEPHONE:
(818) 763-5859
CITY:VALLEY VILLAGESTATE: CAZIP CODE:
91607
CAPACITY:64CENSUS: 24DATE:
03/10/2025
UNANNOUNCEDTIME BEGAN:
07:30 AM
MET WITH:Martina Beltran, DirectorTIME COMPLETED:
09:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff yell at day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 03/10/2025 Licensing Program Analyst (LPA) Silva Garibyan arrived at Great Beginnings Preschool. INC. to deliver the findings of a complaint received by the Department on 02/26/2025 associated to Complaint Control Number 58-CC-20250226132043. LPA met with Martina Beltran, Director and explained the purpose of the visit. During today’s visit, there were five teachers providing care to 24 children.

During the investigation into the allegation listed above, LPA conducted interviews with five staff and three parents.
The allegation indicates that " Staff yell at day care children."

When interviewed, S1 stated that she has never heard actual yelling, but a staff member has a rougher and louder tone of voice which can come off as yelling to an outsider. S1 further explained that the children love this staff member and are very attached to her.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 58-CC-20250226132043
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GREAT BEGINNINGS PRESCHOOL, INC.
FACILITY NUMBER: 197415644
VISIT DATE: 03/10/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
When interviewed, S2 stated that she had heard another staff member yelling and brought this up to the director’s and owner’s attention.

When interviewed, S4 stated that she had heard a staff member use a strong tone to stop another student from getting hurt. S4 had a meeting with this staff member and told her that a harsh tone is not tolerated and that any moments like this should be followed up by a calm loving explanation.

When interviewed, S5 stated that she heard two staff members being a little too firm. Although S5 works in another building, she can hear these staff members being firm when her window is left open.

When interviewed, P1 and P2 stated that they never noticed or heard a teacher yelling at children.

When interviewed, P3 stated that she witnessed different teachers using not yelling but a firm tone. P3 explained that this wasn’t done in a mean way. They are trying to stop the children’s behavior or teach them something.


Based upon interviews conducted, the allegation has been determined to be Substantiated. A finding of Substantiated means that the preponderance of evidence standard has been met. California Code of Regulations, Title 22, Division 12 Chapter 1 Article 06. Continuing Requirements, Section 101223 “Personal Rights" are being cited.


Please refer to LIC9099-D for documentation of the deficiency.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted, Appeals Rights provided, and report was reviewed with Director, Martina Beltran.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 58-CC-20250226132043
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: GREAT BEGINNINGS PRESCHOOL, INC.
FACILITY NUMBER: 197415644
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/10/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/24/2025
Section Cited
CCR
101223(a)(1)
1
2
3
4
5
6
7
Personal Rights. The licensee shall ensure that each child is accorded the following personal rights: To be accorded dignity in his/her personal relationships with staff and other persons.
This requirement is not met as evidenced by:
1
2
3
4
5
6
7
 Director will conduct an In-Service training with staff with emphasis on Personal Rights and all facility staff will watch the CDSS video at CCLD.childcarevideos.org.on Personal Rights and discuss the topic during a staff meeting and will email LPA confirmation by 3/24/2025
8
9
10
11
12
13
14
Per statements obtained, staff speaks to children in a harsh, strong, firm tone, which poses a potential health, safety or personal rights risk to persons in care
8
9
10
11
12
13
14
$250 Civil Penalty was assessed today for repeated violation within 12 months.

Director signed the civil penalty form, acknowledging receipt.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2025 and conducted by Evaluator Silva Garibyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20250226132043

FACILITY NAME:GREAT BEGINNINGS PRESCHOOL, INC.FACILITY NUMBER:
197415644
ADMINISTRATOR:BELTRAN, MARTINAFACILITY TYPE:
850
ADDRESS:12052 EMELITA ST.TELEPHONE:
(818) 763-5859
CITY:VALLEY VILLAGESTATE: CAZIP CODE:
91607
CAPACITY:47CENSUS: 24DATE:
03/10/2025
UNANNOUNCEDTIME BEGAN:
07:30 AM
MET WITH:Martina Beltran, DirectorTIME COMPLETED:
09:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not adequately supervise day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 03/10/2025 Licensing Program Analyst (LPA) Silva Garibyan arrived at Great Beginnings Preschool. INC. to deliver the findings of a complaint received by the Department on 02/26/2025 associated to Complaint Control Number 58-CC-20250226132043. LPA met with Martina Beltran, Director and explained the purpose of the visit. During today’s visit, there were five teachers providing care to 24 children.

During the investigation into the allegation listed above, LPA conducted interviews with five staff and three parents.
The allegation indicates that " Staff do not adequately supervise day care children.."
When interviewed, S1, S3, S4, and S5 all stated that they have never noticed a lack of supervision. They all explained that S1 is very diligent with supervision, and it is not possible for them to have a lack of supervision. They have not had any major injuries. S2 stated that generally supervision is fine, but it can be a little better when on the playground.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 58-CC-20250226132043
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GREAT BEGINNINGS PRESCHOOL, INC.
FACILITY NUMBER: 197415644
VISIT DATE: 03/10/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
When interviewed, P1, P2, and P3 all stated that they have not noticed any supervision issues. Generally, they are happy with the services provided. Their children have not sustained any major injuries due to a lack of supervision.

Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.

The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Director, Martina Beltran and Appeals Rights provided.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5