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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197415736
Report Date: 04/10/2025
Date Signed: 04/10/2025 12:14:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/06/2025 and conducted by Evaluator Judy Laureano
COMPLAINT CONTROL NUMBER: 30-CC-20250206125744
FACILITY NAME:BRIGHT STEP, INCORPORATED DBA BEGINNINGSFACILITY NUMBER:
197415736
ADMINISTRATOR:GAMBURD, MICHELLEFACILITY TYPE:
850
ADDRESS:1516 19TH STREETTELEPHONE:
(310) 828-0858
CITY:SANTA MONICASTATE: CAZIP CODE:
90404
CAPACITY:55CENSUS: 24DATE:
04/10/2025
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Bonnie Brandt, Facility DirectorTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Ratio: Staff are operating facility out of ratio.
Food Service: Staff do not serve children food free from contamination

INVESTIGATION FINDINGS:
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On 4/10/2025 Licensing Program Analyst arrived at Bright Step DBA Beginnins for the purpose of delivering findings of the above mention allegations. LPA was greeted by Bonnie Brandt, Facility Director. LPA toured the facility both indoors and outdoors, including the food preparation area.

LPA observed 24 children and 5 staff members providing care and supervision.

On 2/10/2025 LPA Laureano arrived at aboved mentioned facility for the purpose of investigating the above-mentioned allegations. Upon arrival, LPA met with Bonnie Brandtt and toured the facility. LPA observed 25 children in care and 5 staff providing care and supervision. Present during today’s was facility’s cook V. Dubovska. When LPA arrived at facility the blue room, toddler component classroom, was outside playing in the outdoor yard.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 04/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250206125744
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BRIGHT STEP, INCORPORATED DBA BEGINNINGS
FACILITY NUMBER: 197415736
VISIT DATE: 04/10/2025
NARRATIVE
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During the inspection of 2/10/2025, LPA requested the following documents: children's roster, staff rosters/schedules and Menu. Staff interviews were initiated, and file review was completed.

On 4/10/2025 LPA concluded all investigative interviews and observations. Based on interviews with staff, parents and children, no information was disclosed that facility is operating out of ratio and/or that facility does not serve children food free of contamination. Therefore, the allegations are UNSUBSTANTIATED, meaning although the allegations may have happened or are valid, the preponderance of the evidence standard has not been met.

Exit interview was conducted and a copy of the report was provided with a Notice of Site Visit.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Judy Laureano
LICENSING EVALUATOR SIGNATURE:

DATE: 04/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/10/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2