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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197416403
Report Date: 07/23/2024
Date Signed: 07/23/2024 12:56:34 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK S WEST, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/03/2024 and conducted by Evaluator Angelica Wallin
COMPLAINT CONTROL NUMBER: 54-CC-20240703095749
FACILITY NAME:TRINITY UNLIMITED CHILD CAREFACILITY NUMBER:
197416403
ADMINISTRATOR:LINDA WHITE/MARY NELSONFACILITY TYPE:
850
ADDRESS:825 S. CHESTER AVENUETELEPHONE:
(310) 631-7810
CITY:COMPTONSTATE: CAZIP CODE:
90221
CAPACITY:45CENSUS: 28DATE:
07/23/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Director, Linda WhiteTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Personal rights - Staff did not provide day care child medical attention.
INVESTIGATION FINDINGS:
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On July 23, 2024 at 9:30 am Licensing Program Analyst (LPA) A. Wallin conducted an unannounced complaint investigation for the purpose of delivering findings for the above allegation. LPA met with director, Linda White, and advised the of purpose of the visit. During inspection, LPA observed 28 children and three staff present. LPA observed proper care and supervision and ratio. During inspection, LPA conducted additional interview with licensee. Throughout inspection, LPA conducted interviews with eight out of 15 children in the Butterfly class and three staff. Note: (child #4 was not qualified to complete an interview).

After conducting interviews with multiple witnesses, the following conclusion has been reached: Substantiated - A finding that a complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. The facility was cited a Type A deficiency according to California Code of Regulations Title 22 (See LIC 9099D report for deficiency). A plan of correction was discussed and provided. Licensee is to post notice of Site Visit for 30 Days, failure to do so will result in $100 immediate civil penalty. This report must be copied and given to all parents and to the parents of any child enrolling within the next 12 months. A copy of LIC 9224 must be signed and retained in the file. During exit interview, director stated she was not comfortable signing report. No signtaure obtained during visit. An exit interview and a copy of this report along with Appeal Rights were explained and provided to licensee.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Angelica Wallin
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20240703095749
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK S WEST, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: TRINITY UNLIMITED CHILD CARE
FACILITY NUMBER: 197416403
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/23/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/24/2024
Section Cited
CCR
102423(a)(2)
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(a) Each child receiving services from a family child care home shall have certain rights...These rights include, but are not limited to, the following: (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This requirement is not met as evidenced by child not receiving
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Licensee agreed to watch the following video with all staff members: Child Care Center Operators – California Child Care Licensing – Children’s Personal Rights in Child Care. Licensee agrees to answer the following questions below and submit to LPA, via email:
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medical attention after obtaining a head injury. Based on interviews conducted, the licensee failed to ensure that children in daycare are receive safe, healthful, and comfortable accommodations. This poses an immediate health and safety risk to children in care.
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1. What are children’s personal rights in child care?
2. What if a parent or family member requests actions that conflict with children’s rights?
3. How can I learn more about protecting children’s rights in child care?
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Angelica Wallin
LICENSING EVALUATOR SIGNATURE:

DATE: 07/23/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2