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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197416403
Report Date: 08/02/2024
Date Signed: 08/02/2024 11:27:59 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/10/2024 and conducted by Evaluator Ashley Calderon
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240510170850
FACILITY NAME:TRINITY UNLIMITED CHILD CAREFACILITY NUMBER:
197416403
ADMINISTRATOR:LINDA WHITE/MARY NELSONFACILITY TYPE:
850
ADDRESS:825 S. CHESTER AVENUETELEPHONE:
(310) 631-7810
CITY:COMPTONSTATE: CAZIP CODE:
90221
CAPACITY:45CENSUS: 22DATE:
08/02/2024
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Administrator/ Linda WhiteTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Staff did not prevent day-care child from being bullied while in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Ashley Calderon conducted an unannounced complaint investigation for the purpose of delivering findings for the above allegation. LPA met with Director, Linda White, and discussed the of purpose of the visit.

On today’s visit LPA Calderon toured the facility alongside with Linda White. LPA observed 22 children in care. During the course of the investigation, LPAs conducted interviews with staff including an after-school staff, parents and children, reviewed records, and made observations during inspection visits dated: 5/17/24, 6/13/34 and on today’s visit regarding the above allegation.

During interviews with (4) children; they informed LPA Calderon and/or LPA Susann Sanchez that they liked attending the above school and that teachers are nice. Three (3) children informed LPA that no fighting occurs at the school. (Continuation on 9099-C...)

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Ashley Calderon
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20240510170850
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: TRINITY UNLIMITED CHILD CARE
FACILITY NUMBER: 197416403
VISIT DATE: 08/02/2024
NARRATIVE
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Interviews with staff informed LPA Calderon they have not observed any bullying occurred among the children and staff, have not witnessed staff verbally bullying children, and do not tolerate bullying if it was to occur. LPA Calderon interviewed an after school teacher who informed LPA that they haven’t had any incidents occur regarding bullying and hasn’t witnessed staff bullying children. Six (6) parents informed LPA that they feel that the school is safe and haven’t had any issues regarding bullying incidents towards their child and has witnessed and/ or not aware of bullying occurring at the facility. Parent #8 informed LPA the school informs the parents on things that are going on with their child and that the school is very supportive.

Regarding injury incidents, (2) staff informed LPA the school uses Ouchy Reports to provide to the parents when a child gets hurt.

LPA Calderon reviewed Ouchy Reports for the month of May 2024, LPA received no corroborated disclosures pertaining the allegation.

LPA reviewed Student/Parent Handbook and Admission Agreement, there is no documentation stating how the school will communicate with parents regarding incidents involving their child.

During LPA Calderon's observations at the school observed all staff supervising children, assisting children and caring for children.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview was conducted and report was reviewed with the Director Linda White.

SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Ashley Calderon
LICENSING EVALUATOR SIGNATURE:

DATE: 08/02/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/02/2024
LIC9099 (FAS) - (06/04)
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