<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197417237
Report Date: 07/01/2025
Date Signed: 07/01/2025 02:27:13 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/27/2025 and conducted by Evaluator Lilia Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20250627123531

FACILITY NAME:LANGUAGE GROVE COMMUNITY PRESCHOOL, THEFACILITY NUMBER:
197417237
ADMINISTRATOR:BELTRAN, YESENIAFACILITY TYPE:
850
ADDRESS:9550 HASKELL AVENUETELEPHONE:
(818) 892-7100
CITY:NORTH HILLSSTATE: CAZIP CODE:
91343
CAPACITY:45CENSUS: 25DATE:
07/01/2025
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Ysenia Beltran, Owner/Director TIME COMPLETED:
02:40 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee is not addressing a rodent infestation at the facility.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Lilia Hernandez and Investigator Jasmine Thomas conducted an unannounced complaint inspection to the above facility on 07/01/2025. The Department arrived to the facility at 8:30AM and met with Nadia Castro, School Administrator, who guided the Department on a tour of the facility. There were 25 children with 8 staff upon arrival. The Department was later met by Yesenia Beltran, Owner/Director.

Information provided by the reporting party indicates that Licensee is not addressing a rodent infestation at the facility.

During the investigation conducted by the Department interviews were conducted, pictures were obtained, copy of the facility roster and other pertinent information was obtained.
---Page 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 58-CC-20250627123531
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: LANGUAGE GROVE COMMUNITY PRESCHOOL, THE
FACILITY NUMBER: 197417237
VISIT DATE: 07/01/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The Owner disclosed that there had been reports by staff that there were rodents in the area some time ago. The Owner stated that they had not observed first hand any rodents in the facility. The Owner disclosed that due to the lease agreements on the property where the facility is located, any concerns with rodents are the property owners responsibility, not the facility.

LPA Hernandez reminded the Owner that the licensee shall take measures to keep the center free of flies, other insects, and rodents.

The Department conducted a second tour of the facility. LPA Hernandez observed a storage area made inaccessible to children with use of a safety gate. Upon inspection of the storage area LPA Hernandez observed rodent droppings on a supply of art canvases. (photo taken) Staff in the classroom confirmed that the art supplies in the storage area are supplies used are for the children in care.

Based on the investigation conducted by the Department which includes interviews, observations, record reviews, and other pertinent information and documents, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

The following deficiencies listed on the attached deficiency page is being cited in accordance with California Code of Regulations Title 22.

A copy of this report, appeal rights, and Notice of Site Visit was provided.
The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Yesenia Beltran, Owner/Director.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 58-CC-20250627123531
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LANGUAGE GROVE COMMUNITY PRESCHOOL, THE
FACILITY NUMBER: 197417237
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/01/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/15/2025
Section Cited
CCR
101238(a)(1)
1
2
3
4
5
6
7
(a) The child care center shall be clean...to ensure the safety and well-being of children, employees and visitors.(1) The licensee shall take measures to keep the center free of...rodents.
This requirement was not met as evidenced by:
1
2
3
4
5
6
7
Per Owner, an appointment will be scheduled with a professional company to address rodent infestation. Correction will be submitted to LPA via email by POC due date.
8
9
10
11
12
13
14
Based on observation, the licensee did not comply with the section cited above in LPA observed rodent droppings in the facility where children's art supplies are stored which poses a potential health, safety or personal rights risk to persons in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4