197417237-7-14-2025-58-CC-RRAS-DLWKM9-20250927080110

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197417237
Report Date: 07/14/2025
Date Signed: 07/14/2025 11:00:45 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/27/2025 and conducted by Evaluator Lilia Hernandez

PUBLIC

COMPLAINT CONTROL NUMBER: 58-CC-20250627123531

FACILITY NAME:	LANGUAGE GROVE COMMUNITY PRESCHOOL, THE		FACILITY NUMBER:	197417237
ADMINISTRATOR:	BELTRAN, YESENIA		FACILITY TYPE:	850
ADDRESS:	9550 HASKELL AVENUE		TELEPHONE:	(818) 892-7100
CITY:	NORTH HILLS	STATE: CA	ZIP CODE:	91343
CAPACITY:	45	CENSUS: 28	DATE:	07/14/2025
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Yesenia Beltran, Director/Owner		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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Licensee failed to prevent an outbreak of a contagious disease.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Lilia Hernandez conducted an unannounced complaint inspection to the above facility on 07/14/2025. The Department arrived to the facility at 8:45AM and met with Nadia Castro, School Administrator, who guided the LPA on a tour of the facility. There were 28 children with 7 staff upon arrival. LPA was later met by Yesenia Beltran, Owner/Director.

The purpose of the visit is to deliver findings for the above allegation.

During the investigation conducted by the Department, interviews were conducted, records were reviewed, pictures were taken, a copy of the facility roster and other pertinent information and documents were obtained.

Information provided by the reporting party indicates that Licensee failed to prevent an outbreak of a contagious disease. ---Page 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:	DATE: 07/14/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 58-CC-20250627123531

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: LANGUAGE GROVE COMMUNITY PRESCHOOL, THE	FACILITY NUMBER: 197417237
	VISIT DATE: 07/14/2025

NARRATIVE

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The Owner disclosed that on 06/16/2025, the facility was notified of a child with hand foot mouth disease and diagnosed over a weekend when child was not in care. The owner stated that the classroom where the child is enrolled was cleaned and children's play equipment was disinfected to reduce spread of the disease. By 06/23/2025, 5 other confirmed cases were reported to the facility. The Owner notified parents of children enrolled. The Owner made decisions to closed the facility for 2 days in order to clean and disinfect of the whole facility. The Owner also reported outbreak to the local health department.(case number provided)

On 06/26/2025, the facility reopened for children to return to care.

During staff interviews, information provided did not support the allegation. Staff provided consistent information regarding the cleaning of the facility and closure dates to ensure the facility was properly clean for children to return to care. Staff stated that they felt safe returning to the facility with the cleaning conducted at the facility.

During today's visit, no other confirm cases have been reported.

Based on the investigation conducted by the Department it has been determined that although the allegation may have happened or are is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

A copy of this report, appeal rights, and Notice of Site Visit was provided.

Exit interview was conducted with Yesenia Beltran, Director/Owner.

---Page 2 of 2

SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Lilia Hernandez
LICENSING EVALUATOR SIGNATURE:	DATE: 07/14/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2025

LIC9099 (FAS) - (06/04)

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