197417396-3-24-2021-12-CC-MRAN-BZGT2S-20210326142114

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197417396
Report Date: 03/24/2021
Date Signed: 03/24/2021 03:51:00 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2021 and conducted by Evaluator Monique Jessica Ayala

PUBLIC

COMPLAINT CONTROL NUMBER: 12-CC-20210302145817

FACILITY NAME:	MONTESSORI OF VALENCIA		FACILITY NUMBER:	197417396
ADMINISTRATOR:	ERIN JOHNSON		FACILITY TYPE:	850
ADDRESS:	24925 ANZA DRIVE		TELEPHONE:	(661) 257-4161
CITY:	VALENCIA	STATE: CA	ZIP CODE:	91355
CAPACITY:	138	CENSUS: 67	DATE:	03/24/2021
		UNANNOUNCED	TIME BEGAN:	03:10 PM
MET WITH:	Erin Johnson, Director		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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1. Personal Rights: Facility staff threatened a child
2. Personal Rights: Facility staff speak inappropriately to children in care
3. Personal Rights Facility staff inappropriately discipline children
4. Personal Rights: Awake child is not provided with quiet activity during napping periods

INVESTIGATION FINDINGS:

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This report was Amended by Licensing Program Analyst (LPA) Monique Ayala on 03/24/2021 to indicate that the allegations were unsubstantiated.

On 03/24/2021 Licensing Program Analyst (LPA) Monique Ayala conducted an unannounced complaint investigation for the above allegations. LPA also delivered the findings of the above allegations. Due to COVID-19 Emergency Response this inspection was conducted virtually. LPA spoke with director. LPA took a virtual tour of the facility and observed 67 preschool age children in care.

The investigation consisted of interviews conducted with the director, facility staff, children, and other relevant complaint parties. The interviews revealed that there were no witnesses that could corroborate that a facility staff threatened a child, facility staff speak inappropriately to children in care, facility staff inappropriately discipline children and awake child is not provided with quiet activity during napping periods. The above allegations are UNSUBSTANTIATED.

An exit interview was conducted and copy of this report along with appeal rights were provided to the director via email.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:	DATE: 03/24/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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