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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197417644
Report Date: 04/22/2024
Date Signed: 04/22/2024 09:10:26 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/25/2024 and conducted by Evaluator Silva Garibyan
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20240125135439
FACILITY NAME:BEGINNING MONTESSORI CHILDREN'S HOUSE, THEFACILITY NUMBER:
197417644
ADMINISTRATOR:IPALAWATTEFACILITY TYPE:
850
ADDRESS:7475 FALLBROOK AVENUETELEPHONE:
(818) 992-5341
CITY:WEST HILLSSTATE: CAZIP CODE:
91307
CAPACITY:108CENSUS: 9DATE:
04/22/2024
UNANNOUNCEDTIME BEGAN:
07:30 AM
MET WITH:Sunethra Mallika Ipalawatte/DirectorTIME COMPLETED:
09:15 AM
ALLEGATION(S):
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Staff did not follow admission agreement
INVESTIGATION FINDINGS:
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On 04/22/24 at 7:30 am, Licensing Program Analyst (LPA) Silva Garibyan arrived at The Beginning Montessori Children’s House to deliver the findings of a complaint received by the Department on 01/25/24 associated to Complaint Control Number 58-CC-20240125135439. LPA met with Director, Sunethra Mallika Ipalawatte, and explained the purpose of the visit. During today’s visit, there were three staff providing care to nine children.
During the investigation into the allegations listed above, LPA made observations, reviewed records, and interviewed Director.
Per the reporting party, following many months of paying the school for care, they decided to call CCRC for an unrelated question which led them to discover their ability to access their personal portal. Upon accessing, they came to find out that they overpaid the school for care and brought this to the director's attention. The director explained that they were unaware that they were overpaying, apologized, and refunded the money back to C1's parents.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 58-CC-20240125135439
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: BEGINNING MONTESSORI CHILDREN'S HOUSE, THE
FACILITY NUMBER: 197417644
VISIT DATE: 04/22/2024
NARRATIVE
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When interviewed, the director explained that they were truly unaware of the overpayment. The amount approved by CCRC was understood to be the monthly amount rather than the weekly amount by both the director and the parents. Further, because it was a direct deposit, the director explained that they did not pay attention to the CCRC paperwork. The director explained that it was an honest mistake, and the amount was refunded in full back to the child's parents.

Based on interviews conducted and reviews of records, the allegation has been determined to be Substantiated. A finding of Substantiated means that the preponderance of evidence standard has been met. California Code of Regulations, Title 22, Division 12 Chapter 1, Article 06. Continuing Requirements, Section 101219 “admission Agreements" is being cited.


Please refer to LIC9099-D for documentation of the deficiency.

Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Sunethra Mallika Ipalawatte, Director.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 58-CC-20240125135439
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: BEGINNING MONTESSORI CHILDREN'S HOUSE, THE
FACILITY NUMBER: 197417644
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/22/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/22/2024
Section Cited
CCR
101219 (b)(3)(C)
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Admission Agreements:
Admission agreements shall specify the following: Payment provisions, including the following: Payor. This requirement is not met as evidenced by:
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The director agreed to make changes to their admission agreement which will reflect such payor and payment distinctions and provide a copy to LPA by POC day.


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The admission agreement signed by the parents and school did not clearly reflect and include who the payors are with clear distinction on who is paying which may include government subsidy.

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The director will read and review the state requirements as it relates to admission agreements and make sure all required components are included and will send LPA a statement of understanding of regulations by POC day.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Silva Garibyan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 5