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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197418318
Report Date: 05/15/2024
Date Signed: 05/15/2024 10:11:25 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2024 and conducted by Evaluator Loyce Phillips
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20240318103830
FACILITY NAME:ALVARADO FAMILY CHILD CAREFACILITY NUMBER:
197418318
ADMINISTRATOR:ALVARADO, LINDAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 283-2554
CITY:SAN PEDROSTATE: CAZIP CODE:
90731
CAPACITY:12CENSUS: 6DATE:
05/15/2024
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:LINDA ALVARADO, LICENSEETIME COMPLETED:
10:20 AM
ALLEGATION(S):
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Allegation #1: Personal Rights - Licensee hit day care child with an object.
Allegation #2: Personal Rights - Licensee yelled at day care children.
INVESTIGATION FINDINGS:
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On 5/15/2024, Licensing Program Analyst (LPA), Loyce Phillips, conducted an unannounced visit for the purpose of delivering the findings on the above allegations. LPA was greeted by Licensee, Linda Alvarado and toured the facility. LPA observed 5 children in care with Licensee. 1 child arrived at 9:20am. Assistant arrived at 9:35am. All adults have criminal record clearance.

LPA conducted a full investigation that included observations of children and staff interactions, collecting documentation and interviewing staff, children, and parents. During staff interviews, staff stated and explained physical discipline is never used against children. Staff also stated children has never been hit nor witness other staff members hitting children with objects. Staff expressed children are not yelled at while in care, but however staff will sometimes use a stern voice to grab the attention of children to prevent a child from hurting each other or themselves.

9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20240318103830
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ALVARADO FAMILY CHILD CARE
FACILITY NUMBER: 197418318
VISIT DATE: 05/15/2024
NARRATIVE
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The children who were interviewed disclosed staff does not hit children nor have they witness any of their friends being hit by objects. Children also disclosed staff does not yell or scream and all the staff are nice. Children stated they feel safe at the facility and enjoy playing.

The parents that were interview stated the facility does not have a discipline policy and the quality of care provided to their children is great. The parents also stated their children loves and enjoy attending the day care and do not have any concerns regarding the Licensee or staff.

Based on the evidence obtained, interviews conducted and observations, the allegations of Licensee hit day care child with an object and Licensee yelled at day care children are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur.

No deficiencies are being cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes.

An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Licensee, Linda Alvarado.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Loyce Phillips
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2