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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197418640
Report Date: 05/10/2024
Date Signed: 05/10/2024 03:32:29 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/14/2024 and conducted by Evaluator Cristina Castellanos
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20240214161447
FACILITY NAME:VALOR CHRISTIAN ACADEMY - PRESCHOOLFACILITY NUMBER:
197418640
ADMINISTRATOR:CAMPBELL, VALERIEFACILITY TYPE:
850
ADDRESS:525 EARLE LANETELEPHONE:
(310) 798-5181
CITY:REDONDO BEACHSTATE: CAZIP CODE:
90278
CAPACITY:72CENSUS: 39DATE:
05/10/2024
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Renata Huang - DirectorTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Ratio: Staff do not ensure required ratios are maintained.
INVESTIGATION FINDINGS:
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On 05/10/2024 at 8:20 a.m. Licensing Program Analyst (LPA) Cristina Castellanos made an unannounced visit to the above-mentioned facility for the purpose of delivering complaint findings. Upon arrival, LPA met with Director Renata Huang and discussed the purpose of the visit. LPA toured the facility both indoors and outdoors and observed 39 children in care with 8 staff members providing care and supervision. Director Huang confirmed that the facility is hosting a parent event, Mother’s Day Celebration.

During the investigation, LPA reviewed the following documents: facility profile, staff associations, children’s roster, staff roster, personnel records, children’s sign-in/sign-out sheets, staff timesheets, and daily activity schedules. Additionally, LPA interviewed facility staff and parents.

Per interviews with staff members and parents, it was found that the facility has been operating out of ratio and based on LPA observations and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTATIATED.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 30-CC-20240214161447
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: VALOR CHRISTIAN ACADEMY - PRESCHOOL
FACILITY NUMBER: 197418640
VISIT DATE: 05/10/2024
NARRATIVE
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There was one deficiency cited during today’s visit in accordance with the California Code of Regulations, Title 22, Division 12, and Chapter 1. See LIC 9099-D for additional information.

Upon receipt of this report, the Licensee shall post the Notice of Site Visit and any Licensing report documenting a Type “A” deficiency. The report and the Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required, will result in an immediate $100 civil penalty. A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgment of Receipt (LIC9224) form must be maintained in each child’s file immediately upon receipt from parent. Licensee was provided with a copy of the Acknowledgement of Receipt of Licensing Reports (LIC 9224) Form during this visit.

An exit interview was conducted, and Plan of Correction was reviewed and developed with the Director. A copy of this report and appeal rights were discussed and left with the Director, whose signature on this form confirm receipt of these documents.












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SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 30-CC-20240214161447
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: VALOR CHRISTIAN ACADEMY - PRESCHOOL
FACILITY NUMBER: 197418640
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/10/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/24/2024
Section Cited
CCR
101216.3(a)
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Teacher-Child Ratio 101216.3(a)There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below.

This requirement is not met as evidenced by:
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Facility agrees to develop and implement a plan to make sure that they have enough staff to meet the minimum ratio requirements throughout the day. Director will submit the developed plan in writing to LPA via email by the POC due date.
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Based on LPA observations, record reviews, and interviews that were conducted the facility did not comply with the section cited above and it was found that the facility has been operating out of ratio.
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Director agrees to review the following video with staff:
https://ccld.childcarevideos.org/child-care-center-operators/teacher-child-ratios-in-child-care-centers/
Will submit a confirmation sheet signed by all staff to LPA via email by POC due date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Claudia Escobedo
LICENSING EVALUATOR NAME: Cristina Castellanos
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3