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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419064
Report Date: 03/15/2024
Date Signed: 03/15/2024 07:00:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/17/2024 and conducted by Evaluator Jeanine Lipsey
COMPLAINT CONTROL NUMBER: 58-CC-20240117160049
FACILITY NAME:CUA VILLALTA FAMILY CHILD CAREFACILITY NUMBER:
197419064
ADMINISTRATOR:CUA VILLALTA, ELENAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 632-1169
CITY:PANORAMA CITYSTATE: CAZIP CODE:
91402
CAPACITY:14CENSUS: 7DATE:
03/15/2024
UNANNOUNCEDTIME BEGAN:
04:25 PM
MET WITH:Elena Cua VillaltaTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Licensee did not prevent day care child from getting injured by a dog while in care
INVESTIGATION FINDINGS:
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On 1/24/2024, Licensing Program Analyst (LPA) Jeanine Lipsey made an unannounced visit for the purpose of deliver findings on the above allegation. LPA met with Licensee Elena Cua Villalta, to whom the reason for the inspection was announced. LPA toured the facility and observed seven children and one additional staff member.
Throughout the course of the investigation, LPA Lipsey made observations, took six photos, one video, and conducted interviews with seven parents and three staff members.
LPA took photos and video of six barking dogs, in the front yard before licensee put them in the house.
Licensee has four French bull dogs and two Yorkshire terries. LPA observed The dogs were behind by a six foot black metal fence that surrounded the entire property.
LPA took photos of the door, with a safety gate, separating the dogs from the children.
LPA interviewed three staff members, including the licensee, all three staff stated that the children are always separated from the dogs and the dogs are kept in the front of the house.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 03/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20240117160049
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: CUA VILLALTA FAMILY CHILD CARE
FACILITY NUMBER: 197419064
VISIT DATE: 03/15/2024
NARRATIVE
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Six of seven parents interviewed stated that the children and dogs are separated, and the dogs are kept in the front of the house. The dogs can be seen through a side window as one enters the daycare from the back yard. All explained that they had never seen or heard of any physical injuries from the dogs. One parent expressed concerns regarding her two sons being afraid of the dogs jumping on them but did not say anything to the licensee.

Pertaining to the allegation the allegation of, the Licensee did not prevent day care child from getting injured by a dog while in care. Per reporting party one of the dogs scratched Child #1 (C1’s) face next to C1’s nose leaving a one-inch mark. The dog also scratched C1’s lip and gums causing minor bleeding.

Based upon observations and evidence obtained during this investigation, the allegation of, the Licensee did not prevent day care child from getting injured by a dog while in care, has been determined unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

Notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Licensee: Elena Cua Villalta.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Jeanine Lipsey
LICENSING EVALUATOR SIGNATURE:

DATE: 03/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2