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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419150
Report Date: 03/19/2025
Date Signed: 03/19/2025 11:23:31 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/22/2025 and conducted by Evaluator Doris Whitmore
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250122112617
FACILITY NAME:FUENTES FAMILY CHILD CAREFACILITY NUMBER:
197419150
ADMINISTRATOR:FUENTES, ELSA E.FACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 953-5109
CITY:WILMINGTONSTATE: CAZIP CODE:
90744
CAPACITY:14CENSUS: 3DATE:
03/19/2025
UNANNOUNCEDTIME BEGAN:
08:46 AM
MET WITH:Elsa Fuentes- LicenseeTIME COMPLETED:
10:55 AM
ALLEGATION(S):
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9
 Personal Rights- Licensee is not following safe sleep regulations.
INVESTIGATION FINDINGS:
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On 01/29/2025 Licensing Program Analyst (LPA) Doris Whitmore initiated the complaint investigation and met with Elsa Fuentes, Licensee. LPA toured the facility indoors and outdoors, there were a total of 4 children in care.LPA Whitmore conducted an observation of the entire facility, that included the indoors and outdoors. LPA interviewed the Licensee. LPA obtained a copy of the Facility Roster, Individual Infant Sleeping Plan, & Infant Sleep Chart. On 02/10/2025 at 1:10p.m. LPA Whitmore met with the Licensee Elsa Fuentes.LPA explained the purpose of the visit was to follow up and conduct more observations. LPA toured the facility indoors outdoors and observed 4 children in care and the licensee.
On 03/19/2024 at 8:46 a.m. LPA Whitmore conducted a visit to complete the investigation and deliver findings. LPA Whitmore met with Elsa Fuentes. LPA toured the facility indoors and outdoors, observing proper child ratios with 3 total children in care. The Department conducted a full investigation, which included interviews with licensee and relevant parties and other agencies,as well as a record review which included documentation related to the allegation.LPA did not observe, nor was information provided via via interviews that provided sufficient evidence to substantiate the allegation of Personal Rights- Licensee is not following
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250122112617
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAYCARE-NO.WEST, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: FUENTES FAMILY CHILD CARE
FACILITY NUMBER: 197419150
VISIT DATE: 03/19/2025
NARRATIVE
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safe sleep guidelines by allowing a child to sleep in a highchair. Therefore, the allegation is deemed unsubstantiated. Meaning although the allegation may have happened or valid, there is not a preponderance of the evidence to prove the alleged violation occurred. No deficiencies cited.

An exit interview was conducted, copy of this report was read, appeal rights along with Notice of Site Visit were provided. Notice of Site Visit is required to be posted for 30 days.

SUPERVISORS NAME: Karren Starks
LICENSING EVALUATOR NAME: Doris Whitmore
LICENSING EVALUATOR SIGNATURE:

DATE: 03/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2