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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419803
Report Date: 08/07/2025
Date Signed: 08/19/2025 01:53:09 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/31/2025 and conducted by Evaluator Devon Carus
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250731162640

FACILITY NAME:JOYFUL LAND PRESCHOOLFACILITY NUMBER:
197419803
ADMINISTRATOR:KO, SUNFACILITY TYPE:
850
ADDRESS:25500 S. VERMONT AVENUETELEPHONE:
(714) 232-2604
CITY:HARBOR CITYSTATE: CAZIP CODE:
90710
CAPACITY:80CENSUS: 19DATE:
08/07/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Sun Ko, DirectorTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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Facility staff are not providing adequate food service

Facility staff do not keep items which could pose a danger to children out of reach of children in care

Facility staff are not providing adequate supervision to children playing on the play area
INVESTIGATION FINDINGS:
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**This is an amended report**
On 8/7/2025, at 9:00AM Licensing Program Analysts (LPA) Devon Carus, and Brittany Lovest conducted a complaint initial visit regarding the above-mentioned allegations. Upon arrival LPAs met with Sun Ko, Director. LPAs explained the purpose of the inspection. LPAs observed 19 children in care supervised by 4 Staff.

During today's inspection LPAs observed 13 children with Staff #2 and Staff #3 on the playground. While staff were present on the playground, they were not always in visual range of the children which poses an immediate health, safety or care and supervision risk to persons in care.

During today's inspection LPAs observed 3 loose water hoses, and two broken toy cars in the outdoor play yard while children were present, which poses/posed a potential health, safety or personal rights risk to persons in care. Director was informed to move the items to an area inaccessible to children in care.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Devon Carus
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 30-CC-20250731162640
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: JOYFUL LAND PRESCHOOL
FACILITY NUMBER: 197419803
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/10/2025
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.

This requirement is not met as evidenced by:
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Director agrees to have staff members view the video, answer questions stated below and return written replies to LPA via email by POC due date 8/10/2025
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 LPAs observed 13 children with Staff #2 and Staff #3 on the playground. While staff were present on the playground, they were not always in visual range of the children which poses an immediate health, safety or care and supervision risk to persons in care.
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Supervising Children in Child Care Centers - California Child Care Licensing - Resources for Parents and Providers.
(childcarevideos.org)
This video provides helpful answers to the following questions:
1. How does Community Care Licensing define supervision in child care centers?
2. What are some best practices for supervising children in a child care center?
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Devon Carus
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 30-CC-20250731162640
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: JOYFUL LAND PRESCHOOL
FACILITY NUMBER: 197419803
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/14/2025
Section Cited
CCR
101238(a)
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101238 Buildings and Grounds (a)The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement is not met as evidenced by:
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Director agrees to remove Hazadorous items from the Outdoor play yard and send pictures to LPA via email by POC due date 8/14/2025
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During today's inspection LPAs observed 3 loose water hoses, and two broken toy cars in the outdoor play yard while children were present, which poses/posed a potential health, safety or personal rights risk to persons in care.
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Type B
08/14/2025
Section Cited
CCR
101227(a)(1)
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101227 Food Services (a) In child care centers providing meals to children, the following shall apply:
(1) All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children... All food shall be selected, stored, prepared and served in a safe and healthful manner.
This requirement is not met as evidenced by:
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Director was informed that all food must be fresh and any food items expired must be discarded immediately. Director discarded all expired foods from refrigerator during visit. Director agrees to submit a written plan for maintaining proper food storage to LPA via email by POC due date 8/14/2025
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During today's inspection LPAs observed 3 expired food products in designated Preschool refrigerator, which poses/posed an potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Devon Carus
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 30-CC-20250731162640
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: JOYFUL LAND PRESCHOOL
FACILITY NUMBER: 197419803
VISIT DATE: 08/07/2025
NARRATIVE
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During today's inspection LPAs observed 3 expired food products in designated Preschool refrigerator, which poses/posed an potential health, safety or personal rights risk to persons in care. Director informed LPAs that this food was intended to be used for children, and director was informed that all food must be fresh and any food items expired must be discarded immediately. LPAs observed director discarding all expired foods from refrigerator during visit.

Based on the evidence & information obtained during the investigation, which included interviews with relevant parties, & observations, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated.

1 Type-A Violation, and 2 Type-B violations will be cited today.

Licensee must comply with AB 633 as follows: Upon receipt by the licensee, licensee is to provide to parents/guardians the following: Copies of any licensing reports that document a Type A citation - this includes facility visits and substantiated complaint investigations; copies of licensing documents pertaining to a conference conducted by a local licensing agency management representative and the licensee of this child care center in which issues of noncompliance are discussed and/or copies of a summary of an accusation indicating the Department's intent to revoke the facility's license.

Copies of any of the above licensing documents the licensee has received in the prior 12 months shall be provided to parents/guardians of children currently enrolled and any newly enrolled child at the facility for the next 12 months. LIC 9224 must have the signature of child's authorized representative and kept in the child's file.

Exit interview was conducted and a copy of the report was provided. Appeal rights were reviewed and provided.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Devon Carus
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5