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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419803
Report Date: 10/02/2025
Date Signed: 10/02/2025 02:52:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2025 and conducted by Evaluator Devon Carus
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20250802210805
FACILITY NAME:JOYFUL LAND PRESCHOOLFACILITY NUMBER:
197419803
ADMINISTRATOR:KO, SUNFACILITY TYPE:
850
ADDRESS:25500 S. VERMONT AVENUETELEPHONE:
(714) 232-2604
CITY:HARBOR CITYSTATE: CAZIP CODE:
90710
CAPACITY:80CENSUS: 8DATE:
10/02/2025
UNANNOUNCEDTIME BEGAN:
02:01 PM
MET WITH:Sun Ko, DirectorTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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9
Staff did not ensure that items used by pets and animals were inaccesible to children.
INVESTIGATION FINDINGS:
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On 10/2/2025, Licensing Program Analyst (LPA) Devon Carus conducted a complaint subsequent visit regarding the above-mentioned allegation to deliver the findings. Upon arrival, LPA met with Sun Ko, Director. LPA explained the purpose of the inspection. LPA toured the facility and observed 8 children & 2 staff.

On 8/7/2025, Licensing Program Analysts (LPA) Devon Carus and Brittany Lovest conducted a complaint initial visit regarding the above-mentioned allegation. LPAs met with Sun Ko, Director. LPAs explained the purpose of the inspection. LPA toured the facility indoors and outdoors, and observed 19 children in care being supervised by 4 staff. LPAs Carus and Lovest conducted an interview with the Director, 3 additional staff, and 5 enrolled children. LPAs requested a copy of the facility roster.

On 9/15/2025, 9/19/2025, 9/24/2025, and 9/29/2025 Licensing Program Analyst (LPA) Devon Carus conducted additional interviews that included parents of children enrolled at the preschool.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Devon Carus
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20250802210805
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: JOYFUL LAND PRESCHOOL
FACILITY NUMBER: 197419803
VISIT DATE: 10/02/2025
NARRATIVE
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Based on observations, interviews and evidence received during the investigation, the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the above alleged violations did or did not occur.

Exit interview was conducted and a copy of the report was provided. Appeal rights were reviewed and provided.

SUPERVISORS NAME: Maureen Neal
LICENSING EVALUATOR NAME: Devon Carus
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2